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  • Release the Support Thing

    Hi

    I was just wondering if you could PLEASE release or sell the Support system you use on your site! (The system at the bottom of the page on your support page)

    Its great, and I could do with one like that! And would pay for it too.

  • #2
    this has been asked before and Jelsoft will not release it (but you can email them and ask).

    I however did make a script that does the same sort of thing (basically because people were asking for this one).

    http://www.techuk.com/HelpDesk/
    Christopher Padfield
    Web Based Helpdesk
    DeskPRO v3.0.3 Released - Download Demo Now!

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    • #3
      Great, I think you just got your self a sale!

      They should release it, they would make a lot of money from existing customers as it is such a powerful tool

      Comment


      • #4
        i know, i have sold over 40 copies
        Christopher Padfield
        Web Based Helpdesk
        DeskPRO v3.0.3 Released - Download Demo Now!

        Comment


        • #5
          Releasing it would be a lot of hassle. The system isn't written nearly as well as vBulletin is, and the design leaves a lot to be desired.
          It would have to be moved up to the code quality of vB before we could do anything.

          Anyway, for now Chris' software looks excellent

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          • #6
            Chris,

            Is it an unlimited license, eg future updates are free?

            Also as you are in the UK, can you take funds in Sterling?
            Last edited by JohnBradshaw; Thu 27 Sep '01, 5:09am.

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            • #7
              - Updates are free for a year. But I HelpDesk is NOT deskpro.com as I have seen you there. They are different programs and will be continued differently.
              - When you select to pay the $50 it allows you to pay in UK £ at that point.
              Christopher Padfield
              Web Based Helpdesk
              DeskPRO v3.0.3 Released - Download Demo Now!

              Comment


              • #8
                Yes, Chris' helpdesk is very nice! And so is DeskPro... I've enjoyed using both of them.

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                • #9
                  Can anyone tell me what deskpro is? Heard a bit about it but not a lot!

                  Comment


                  • #10
                    it is a fully featured support system, like www.wonderdesk.com but much more powerful. there is a user side demo at www.deskprom/demo but the tech and admin features are what makes it so powerful. i should have a demo avaliable to be seen soon, just started proper beta testing today.

                    you can ask questions etc about deskpro at our forums
                    www.deskpro.com/forums
                    Christopher Padfield
                    Web Based Helpdesk
                    DeskPRO v3.0.3 Released - Download Demo Now!

                    Comment


                    • #11
                      Originally posted by JohnBradshaw
                      Can anyone tell me what deskpro is? Heard a bit about it but not a lot!
                      check http://www.deskpro.com/ and the forum there

                      i'll be using deskpro as well for my hosting service
                      :: Always Back Up Forum Database + Attachments BEFORE upgrading !
                      :: Nginx SPDY SSL - World Flags Demo [video results]
                      :: vBulletin hacked forums: Clean Up Guide for VPS/Dedicated hosting users [ vbulletin.com blog summary ]

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                      • #12
                        and we all know that eva only uses the best stuff out there .. head over to his new VO server
                        Christopher Padfield
                        Web Based Helpdesk
                        DeskPRO v3.0.3 Released - Download Demo Now!

                        Comment


                        • #13
                          I'll be using Deskpro for my hosting service as well. But I'm still trying to get the quirks of my website out first...as well as beta testing DeskPro for Chris.

                          Great script! I like it 5000 times better than WonderDesk... and easier on the server and a lot cheaper than WonderDesk's php/mysql version....

                          Chris did a wonderful job on the script!!

                          Tonya

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                          • #14
                            I would be happy to help with the Beta testing on my site.

                            Also what would the price be in Sterling?

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                            • #15
                              It is going to be around £350. ($495) this is why it is not an upgrade to the $50 helpdesk
                              Christopher Padfield
                              Web Based Helpdesk
                              DeskPRO v3.0.3 Released - Download Demo Now!

                              Comment

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