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  • 12 hour support

    I submitted a ticket #820503 12 hours ago and am still awaiting satisfactory response .. busy today or has it been forgotten !?

  • #2
    Please note that each ticket is assigned to a specific individual and none of us are instantly available 24 hours a day, 7 days a week to immediately respond to everything. In fact, sometimes we even need to take breaks and occasionally sleep too. We also have a few other customers as well.

    Also every time you reply to your ticket it is automatically dropped to the bottom of the queue.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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