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escalation procedure

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  • Fusion
    replied
    Originally posted by Bahrain View Post
    Hello

    dont you have any escalation procedure if we have complain about your staff service or about the service it self whom should we contact or where should we go?
    A Panic Button? Brrrr... No, that probably wouldn't be wise.

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  • Colin F
    replied
    I'm looking into your ticket now.

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  • Reeve of Shinra
    replied
    what is the ticket #

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  • Bahrain
    started a topic escalation procedure

    escalation procedure

    Hello

    dont you have any escalation procedure if we have complain about your staff service or about the service it self whom should we contact or where should we go?

    i have a ticket that no response from your support for more than 24 hours now and my site down because of it, please advise what we can do for such causes?

    thanks

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