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2nd forum paid for but can see it

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  • 2nd forum paid for but can see it

    Hi, i have just bought a 2nd forum with vbulletin, but I only received an email form my bank to say that the transaction was processed, but no email for activation form vbulletin (this was all done within the hour)

    I also cant see a 2nd forum when i log into the members area?

    Am I being impatient, or does it take a while?

    Or do you think there is a problem?
    ai-stockmarketforum vbulletin-faq vbulletin-fans

  • #2
    If it was a wire transfer, it may take a while -- until it clears for Jelsoft's bank acct to be precise. If you don't see it in a few days, then you may wish to open a support ticket about it via member's area though.
    Best Regards,
    Andy Huang


    • #3
      If you open a support ticket you can include purchase details and we can confirm / find the order in our system and give you an update.


      • #4
        I have opened a support ticket. I paid for this on 13/May/2007 21:47:11, but still i dont know whats happening. Jo Darby and Zachery Woods are looking into this, I just wanted to know what the longest time I could expect to wait for the 2nd Forum I have paid for?
        Last edited by mikep; Tue 15 May '07, 3:54am.
        ai-stockmarketforum vbulletin-faq vbulletin-fans


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