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  • help please

    I had started a thread here before, and please don't thing I am spamming. I have my customer number, and pass, but i can't enter the member's area. Please don't close this thread, because I need to ask questions. Anyone kind enough to help me?

    When i enter my customer number and pass, It shows the window again and again. No matter how many times I do it, it shows it again.

    I really want to start a site with VB. I really like this software, and I have been trying for months.

    THANKS

  • #2
    Please raise a support ticket and included your customer number so we can verify that you are a proper license holder.

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    • #3
      what do you mean a support ticket?

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      • #4
        Open a support ticket by emailing support@vbulletin.com.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud customization and demonstration site.
        vBulletin 5 Documentation - Updated every Friday. Report issues here.
        vBulletin 5 API - Full / Mobile
        I am not currently available for vB Messenger Chats.

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        • #5
          You can open a Support ticket from http://members.vbulletin.com/members...ontactform.php

          Or send an email to support@vbulletin.com
          Want to take your board beyond the standard vBulletin features?
          Visit the official Member to Member support site for vBulletin Modifications: www.vbulletin.org

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          • #6
            oh. the heck with it. i am outta here.

            this is really confusing. WHY CAN"T YOU GUYS MAKE IT EASIER?

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            • #7
              I can help if you provide the link to your vB forums.
              Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
              Change CKEditor Colors to Match Style (for 4.1.4 and above)

              Steve Machol Photography


              Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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              • #8
                Dude,

                I haven't started one yet. Thats the whole problem. First off, I need a free server. Someone please pm me with the link for a free good server. PLEASE. I really like VB, and I would be dissapointed if I can't start a forum

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                • #9
                  It's quite straightforward really, all you need to do is email support@vbulletin.com and provide us with your customer number. Once we have been able to verify that you are a license holder we will be able to help you.

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