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live call on vbulletin homepage

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  • Rickeo
    replied
    Its abit annoying though I cnt have phone suppot since am in the UK we there should be a UK phone line

    ~Rick~

    Leave a comment:


  • Onimua
    replied
    Originally posted by ---MAD--- View Post
    Ah, I keep forgetting it lol.

    I think live chat is very useful thing to have even if theres a long queue to wait in specially for pre-sales and sever customization issues .
    Well, if there's going to be a long que...

    Meh, you could submit a ticket or post in the forums and get a response faster than if you were waiting to speak with someone through live chat. If you really wanted to speak with someone live that bad, then you could just call the phone support.

    Leave a comment:


  • Marco van Herwaarden
    replied
    Server Customisations is not something we support. As an added service we do allow for server questions to be asked in Server Configuration but it is not official support.

    Leave a comment:


  • ---MAD---
    replied
    Originally posted by Marco van Herwaarden View Post
    Sorry,

    AFAIK = As Far As I Know
    Ah, I keep forgetting it lol.

    I think live chat is very useful thing to have even if theres a long queue to wait in specially for pre-sales and sever customization issues .

    Leave a comment:


  • Marco van Herwaarden
    replied
    Sorry,

    AFAIK = As Far As I Know

    Leave a comment:


  • ---MAD---
    replied
    Afaik ?

    Leave a comment:


  • Marco van Herwaarden
    replied
    Offering Life Support would require major changes in how our Support is currently organised. AFAIK there are no plans at this time to offer such a service.

    Leave a comment:


  • WurkAnimal
    replied
    When I first found about vBulletin I was looking for LiveHelp - I really do think yu need one.

    Leave a comment:


  • Mazinger
    replied
    Originally posted by Colin F View Post
    That's not something we did, it's because of some software you have installed.
    Exactly. It's Windows Live Messenger 8.1.

    Leave a comment:


  • Colin F
    replied
    Because the forum and ticket system suffice just fine.

    Leave a comment:


  • ---MAD---
    replied
    Originally posted by Colin F View Post
    That's not something we did, it's because of some software you have installed.
    Why dont you guys have an online support for members? or even a pre-sales support in an online chat room sort of thing?

    Leave a comment:


  • Colin F
    replied
    That's not something we did, it's because of some software you have installed.

    Leave a comment:


  • Mazinger
    started a topic live call on vbulletin homepage

    live call on vbulletin homepage

    that looked awesome, the phone number being a link on the homepage ...

    but this require windows live messenger 8.1, right?
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