vBulletin Ticket System

[popularled]

it's not a bad idea

Don't agree Floris.

Technical Support Ticket
Sales Support Ticket
License Support Ticket
......

Priority Support or Priority Forum Support:
Suggestion: Forum Support Access List

it's not a bad idea.

[bmc]

Ah true, I didn't think about that. In that case, I would leave it as "Priority Forum Support". However, did everything else seem fine? What are other people's input on my layout in regards to the updated links for the vBulletin Members' Area? Please provide feedback and suggestions as to how we can all optimize that list to make it the best possible - if you believe it is the best it can be with what I have put, please state that.

[Colin F]

In the first part, I agree with everything except 'Priority vBulletin.com Forum Support'.
The problem with this is that the same page also controls priority forum access to other sites, like vBulletin.org.

[bmc]

Actually, I don't think it should go in a new table, as that information is important when starting a new ticket.

I agree that the links need renaming.I was thinking of something like:

Member Resources
Support Ticket System
Priority Forum Support

Does that sound clearer? Other suggestions?

As far as reorganization is concerned, I think that it should be the following:

• Change "Member Support" to "Member Resources"
• Change "Contact Us" (confusing) to "Ticket System"
• Change "Priority Forum Support" to "Priority vBulletin.com Forum Support" (as I didn't understand what that meant at first, so being a little bit more specific on this will aid members in the long run)

Under the link changes I posted above, I would put:

• Member Resources
• vBulletin Manual
• vBulletin Graphics Development Kit
• vBulletin 3.6.x API Documentation
• vBulletin Version Notes (Change Log)