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need help

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  • need help

    hi i'm an italian boy and I have a problem with the download of the board. a my associate has acquired the package four hours ago and they have said to him that that would have received at once an email… but it is not happened. you could control? its address email is marco[NOSPAM]

    thx a lot
    Last edited by marjuano; Tue 27 Dec '05, 6:11am.

  • #2
    I have opened a ticket, but they are much angry one why I have paid and I still do not have my forum
    I do not see that problem is to send the mail with password to an other my case email


    • #3
      As I replied to your associate in the support ticket, the information you gave me has to be verified first, and I don't have access to do that.

      This is as a security precaution for you as the customer. If someone got ahold of some of your data and stole your license, you wouldn't be happy either.

      Once again, thanks for your patience.
      Best Regards
      Colin Frei

      Please don't contact me per PM.


      • #4
        how many time I have to wait?


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