http://www.excommunity.com/vbulletin...ts_system.html
Announcement
Collapse
No announcement yet.
Support Tickets - Better Access
Collapse
X
-
Support Tickets - Better Access
Right now, you have to do a few clicks to get you to the support tickets section. Instead, why not have the last 5 (10?) tickets (ordered by last reply) in the index. It'll probably look something like:
http://www.excommunity.com/vbulletin...ts_system.htmlLast edited by eXaulz; Mon 19th Dec '05, 7:41pm.Tags: None
-
All the tickets are private, each mail turns into a ticket, moved to the appropiate category and dealth with by a staff member.
I think the above suggestion looks great and definitly worth to mention to the site developer(s). I will point this thread out to them.
Comment
-
In the support area, open tickets are organized in this order:
Flagged tickets (open or closed)
Your tickets
Unassigned tickets
Other staff ticketsSteve Machol, former vBulletin Customer Support Manager (and NOT retired!)
Change CKEditor Colors to Match Style (for 4.1.4 and above)
Steve Machol Photography
Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.
Comment
widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
Comment