Announcement

Collapse
No announcement yet.

Blog Installation Problem

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Blog Installation Problem

    I paid for the blog add-on, downloaded the zip file then uploaded the upload folder to my server, being sure to retain the folder nesting sequences, ensuring overwrites where needed. Everything went just fine until I got to the import product step. When I entered the server location for the .xml file and selected to overwrite a new screen pops up in my admincp that says "Importing Product, Please Wait...[:]" and it stays on this screen for a very long time.

    So, I tried to upload the .xml file from the local copy on my computer but I get the same admincp screen that says "Importing Product, Please Wait...[:]" Neither option is working for me and I don't know what I'm doing wrong.

    Any suggestions?

    www.cocteautwinsforums.com

  • #2
    Enable phpinfo in the Admin CP, then provide the URL to your forums. This may help us troubleshoot this problem.

    Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Public phpinfo() Display Enabled
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      Originally posted by Steve Machol View Post
      Enable phpinfo in the Admin CP, then provide the URL to your forums. This may help us troubleshoot this problem.

      Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Public phpinfo() Display Enabled
      Done.

      http://www.cocteautwinsforums.com

      www.cocteautwinsforums.com

      Comment


      • #4
        Hmmm...I don't see anything in phpinfo that would explain this. Fill out a support ticket at:

        http://members.vbulletin.com/members...ontactform.php

        Please include a complete description of the problem and be sure to include the login info to your Admin CP, phpMyAdmin and FTP in the 'Sensitive Data' field.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment


        • #5
          I'm having the same problem....Any new info yet?

          Comment


          • #6
            While i was waiting i tried uploading my files again and the installation worked this time.

            Either I missed one or it was mangled on the upload.

            hth.

            Comment

            widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
            Working...
            X