Installation Errors

[roachie]

I have uploaded the contents of the Upload folder to the prospective folders on my site.

I'm receiving the following error when importing the XML from the server (./includes/xml/product-vbblog.xml): (the file is there)

"No file uploaded and no local file found."

And the following error when importing the XML from my computer:

"Please upload the files that came with the vBulletin Blog before installing or upgrading!"

I have checked and double checked that the files are all uploaded. I'm thinking this is something obvious, but darned if I can figure it out.

Thanks!
roachie

[Steve Machol]

Enable phpinfo in the Admin CP, then provide the URL to your forums. This may help us troubleshoot this problem.

Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Public phpinfo() Display Enabled

[roachie]

OK, done. URL is www.the400crew.com

Thanks!

[Steve Machol]

The only thing I see that could cause this is that your 'upload_tmp_dir' setting is empty. You (as root) or your host will need to edit php.ini and set 'upload_tmp_dir' to point to the full path to a directory on the server that is chmod'd to 1777.

You may need to restart the server after making this change.

[roachie]

I think I'm losing my mind. I don't see a php.ini on the server or any of my backups. Where is it located? Do I need to recreate it?

[Steve Machol]

Do you have root access to this server? If not, this is something your host will need to do.

[roachie]

Aha. OK. My site is hosted, so I'll go through them.

Thanks, Steve!

[roachie]

My hosting site is unresponsive. Are there any other workarounds?

Do I need this php.ini file to run the blog setup, in which case it doesn't appear that it installable at this point...?

Wouldn't I have had this same issue when installing vBulletin or any other product imports if this were the issue? I'm not sure - just asking...?

Thanks,
roachie

[Steve Machol]

No sorry. This is only something your host can do. If there were a workaround I would have provided it.

[Freddie Bingham]

You should submit a support ticket and have one of our support people see if they can get the file to import.

[roachie]

Wouldn't I have had this same issue when installing vBulletin or any other product imports if this were the issue? I'm not sure - just asking...?

What is different about the blog than the other programs where it doesn't have a place to write the temp files? Still trying to understand.

Thanks again for your help - sorry to be a pest.

[roachie]

You should submit a support ticket and have one of our support people see if they can get the file to import.

Excellent - will do. I'm sorry - I've never needed to open a ticket before so wasn't familiar with that process - I'll try to figure out where to do that. Thanks!

[roachie]

D'oh! I had not overwritten the license file from the upload folder over to the site. What a dope...

Thanks again for your help!