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Daily Digest won't stop

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  • Lynne
    replied
    Is this user 'special' in any way? Are they a Moderator, or in any additional usergroups?

    Try running the query Kevin suggested to view their subscriptions to threads.

    Leave a comment:


  • kh99
    replied
    Originally posted by *Laura View Post
    It's a daily digest of a thread. I'm assuming the above would change in some way...?

    Yes, you'd want:

    Code:
    SELECT * FROM subscribethread WHERE userid = X

    But to be honest, I think that's pretty much the query that should be done when you look at the subscriptions in the user's cp. Maybe another idea would be to search for the email address in the user search (in the admincp), just in case it's under a different user.

    Leave a comment:


  • *Laura
    replied
    Originally posted by klh View Post
    Try executing this SQL:

    Code:
    SELECT * FROM subscribeforum WHERE userid = X

    and see if you get any results (of course you want to change X to the user's id).

    Do you know what kind of daily digest it is (is it for a specific forum)?

    It's a daily digest of a thread. I'm assuming the above would change in some way...?

    Leave a comment:


  • kh99
    replied
    Try executing this SQL:

    Code:
    SELECT * FROM subscribeforum WHERE userid = X

    and see if you get any results (of course you want to change X to the user's id).

    Do you know what kind of daily digest it is (is it for a specific forum)?

    Leave a comment:


  • *Laura
    replied
    Any ideas at all from anyone?

    Leave a comment:


  • *Laura
    started a topic Daily Digest won't stop

    Daily Digest won't stop

    One of our users says she continues to receive Daily Digests, even though she has "clearly" unsubscribed! What could be the issue.

    Note: I have logged in as this user and there are no subscriptions listed. Also, I have utilized the "Delete All Subscriptions" option in admin.

    Thanks!

    Laura
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