Announcement

Collapse
No announcement yet.

Daily Digest won't stop

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Daily Digest won't stop

    One of our users says she continues to receive Daily Digests, even though she has "clearly" unsubscribed! What could be the issue.

    Note: I have logged in as this user and there are no subscriptions listed. Also, I have utilized the "Delete All Subscriptions" option in admin.

    Thanks!

    Laura
    LauraS
    Cruise Critic & The Independent Traveler
    http://boards.cruisecritic.com
    http://boards.independenttraveler.com

  • #2
    Any ideas at all from anyone?
    LauraS
    Cruise Critic & The Independent Traveler
    http://boards.cruisecritic.com
    http://boards.independenttraveler.com

    Comment


    • #3
      Try executing this SQL:

      Code:
      SELECT * FROM subscribeforum WHERE userid = X

      and see if you get any results (of course you want to change X to the user's id).

      Do you know what kind of daily digest it is (is it for a specific forum)?

      Comment


      • #4
        Originally posted by klh View Post
        Try executing this SQL:

        Code:
        SELECT * FROM subscribeforum WHERE userid = X

        and see if you get any results (of course you want to change X to the user's id).

        Do you know what kind of daily digest it is (is it for a specific forum)?

        It's a daily digest of a thread. I'm assuming the above would change in some way...?
        LauraS
        Cruise Critic & The Independent Traveler
        http://boards.cruisecritic.com
        http://boards.independenttraveler.com

        Comment


        • #5
          Originally posted by *Laura View Post
          It's a daily digest of a thread. I'm assuming the above would change in some way...?

          Yes, you'd want:

          Code:
          SELECT * FROM subscribethread WHERE userid = X

          But to be honest, I think that's pretty much the query that should be done when you look at the subscriptions in the user's cp. Maybe another idea would be to search for the email address in the user search (in the admincp), just in case it's under a different user.

          Comment


          • #6
            Is this user 'special' in any way? Are they a Moderator, or in any additional usergroups?

            Try running the query Kevin suggested to view their subscriptions to threads.

            Please don't PM or VM me for support - I only help out in the threads.
            vBulletin Manual & vBulletin 4.0 Code Documentation (API)
            Want help modifying your vbulletin forum? Head on over to vbulletin.org
            If I post CSS and you don't know where it goes, throw it into the additional.css template.

            W3Schools <- awesome site for html/css help

            Comment

            widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
            Working...
            X