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  • Arky Bob
    New Member
    • Nov 2009
    • 2
    • 3.8.x

    PHP Email settings

    Greetings all,
    Help! Emails are not reaching individuals for validation. I'm trying to use PHP email, I've tried SMTP, I ran the diagnostics on both and I keep getting error messages. vB says it a server problem, Yahoo says server is fine. Obviously a setting needs to be changed somewhere...but where. I'm stuck!
    Thanks,
    Bob
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    It is a server issue. You need to have your host resolve this.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • Arky Bob
      New Member
      • Nov 2009
      • 2
      • 3.8.x

      #3
      Host claims they don't know what to do, not familiar with php or where the files that need to be edited are located. If server issue, what specifically should I ask?
      Bob

      Comment

      • Steve Machol
        Former Customer Support Manager
        • Jul 2000
        • 154488

        #4
        This is not a vB problem. vB uses the server for it's email. If there are problems, then the issue is either with the server itself or on the receiving end. The error you got clearly indicates the server is not setup correctly for PHP mail.

        Please see this page for help troubleshooting email problems:

        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment

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