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  • not authorized to ban users

    Since upgrading to the latest version of Vbulletin I can't ban users. I get an error message:

    "You are not authorized to ban users who are not considered normal, registered users"

    I can delete them but not ban them, these are spammers.

    It worked fine before upgrade and I haven't made any changes.

    Thanks,
    Dave

  • #2
    As the error says:

    "You are not authorized to ban users who are not considered normal, registered users"

    That has been a function in vB since I can remember.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • #3
      Originally posted by Steve Machol View Post
      As the error says:

      "You are not authorized to ban users who are not considered normal, registered users"

      That has been a function in vB since I can remember.
      Not sure I understand. I use to be able to Ban any User and did so with an earier version.

      So how do you Ban a user now?

      Thanks!

      Comment


      • #4
        Is the user you are trying to ban with an administrator? Super moderator? Regular User?
        Do you have a banned usergroup setup?

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        • #5
          Originally posted by Zachery View Post
          Is the user you are trying to ban with an administrator? Super moderator? Regular User?
          Do you have a banned usergroup setup?
          Nope just regular user.

          I do have a banned usergroup under "Custom Usergroups" with id=8.

          These are spammers adding porn, etc to the forum. I had like 6 today. Only one of which I could ban, the others all I could do was delete them.

          Dave

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          • #6
            No, I mean what account was used to try to ban the user.

            Comment


            • #7
              Well now I went and did something really stupid. I was playing around with usergroups and somehow ended up banning myself. Now I can't access my own forum. Is there anyway around this?

              Comment


              • #8
                That depends on what you did exactly.
                Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                Change CKEditor Colors to Match Style (for 4.1.4 and above)

                Steve Machol Photography


                Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                Comment


                • #9
                  Originally posted by Steve Machol View Post
                  That depends on what you did exactly.
                  I did a serach users and put my user name in. Then went to primary group and changed myself to Banned Users and hit save. After that I could no longer get in.

                  Thanks,

                  Comment


                  • #10
                    If you have access to mysql command line,you could use an SQL UPDATE Query on your account:

                    UPDATE user
                    SET usergroupid=6 (assuming this is still your admin group)
                    WHERE userid=<your userid>

                    If you have access to PHPMyAdmin, you can go in to the user table and find your user name/id and modify the record and change the usergroup ID field to 6.
                    Webkinz

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                    • #11
                      Originally posted by jawatkin View Post
                      If you have access to mysql command line,you could use an SQL UPDATE Query on your account:

                      UPDATE user
                      SET usergroupid=6 (assuming this is still your admin group)
                      WHERE userid=<your userid>

                      If you have access to PHPMyAdmin, you can go in to the user table and find your user name/id and modify the record and change the usergroup ID field to 6.
                      Thanks, I was able to go in and edit my account in the database. I'm back!

                      Comment


                      • #12
                        This may be due to mod_security. Please see this thread for the fix:

                        http://www.vbulletin.com/go/modsecurity

                        For future reference or more questions, please start your own thread.
                        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                        Change CKEditor Colors to Match Style (for 4.1.4 and above)

                        Steve Machol Photography


                        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                        Comment

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