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  • Can download attachments

    Hi,

    When someone clicks on an attachment, it opens up a new browser window that is blank and nothing happens (no download or anything). On one post I deleted an attachment and reuploaded it, and now it works, but none of the other attachments are downloading. I look in the attachments stat in the ACP and they are all still there, but it always leads to them not being downloaded when I click on them.

    Any thoughts?

    Thanks,

    Marcos
    Last edited by Marcos2; Tue 9 Sep '08, 6:23am.
    test

  • #2
    What did you do on your forum just prior to people not being able to download them? Try turning off your plugins to see if they work then.

    Please don't PM or VM me for support - I only help out in the threads.
    vBulletin Manual & vBulletin 4.0 Code Documentation (API)
    Want help modifying your vbulletin forum? Head on over to vbulletin.org
    If I post CSS and you don't know where it goes, throw it into the additional.css template.

    W3Schools <- awesome site for html/css help

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    • #3
      Originally posted by Lynne View Post
      What did you do on your forum just prior to people not being able to download them? Try turning off your plugins to see if they work then.
      Nothing. They just stopped working when I tried to download an attachment yesterday and it was site wide. I turned off all plugins and still the same thing. Any thoughts? Thanks for the help!
      test

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      • #4
        To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

        Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

        [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

        Next, disable all plugins.

        Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

        define('DISABLE_HOOKS', true);

        Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

        Do you have the same problem?
        Kerry-Anne :)

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