firefox/safari=no forum IE = works fine ??

[Swiper the Fox]

Someone on our forum is reporting inability to see any forums on main page.

Blank white page is all they see

Mac OS using firefox / or safari

IE works perfectly fine

any ideas what they'd need to get this working correctly ?
some addon or ...



I found a page to troubleshoot issue finally........
pls disregard post unless I still have problem after going through the stuff
thx

[Swiper the Fox]

Well, issue still persists on MAC OS user
tried the " white /blank pages " troubleshooting and still they have nothing

They are going to look at scripts on their end / and other browser related things.


Anyone have any possible idea(s) ?

[Steve Machol]

To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

[Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

Next, disable all plugins.

Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it. Do you have the same problem?

[Swiper the Fox]

Thanks for the reply !!

The affected user is not wanting to troubleshoot issue with us any longer. He is choosing to just use a regular windows Pc when coming to our forums..............so all good for now

thanks

[DaffyDilly]

Yes, we've run into this problem too. My site doesn't load using Firefox. One of my users mentioned it. I have Firefox 2 on my computer (but I don't use it), so I checked it out and the Forum is not loading right. Unusuable.

Since I'm not the only one here in these forums who has noticed this, recently, maybe there's a problem with vBulletin?

Most of my users are women with no computer knowledge, so they're using IE. Since we're ok with that browser I'm going to leave things as they are for the moment. I don't have time this week to test out the problem.

[Swiper the Fox]

i've just installed Firefox 3.0.1
I don't get an option to login

All I get is a GO BACK button and --> under it
this is where the Notices would be displayed with option to login


along with this
if a user of firefox is able to get logged in to the site ( cookies imported from IE when installed FF ) it would appear that all text on the pages want to be centered
make the forum look rather silly....

anyone know a fix for uncentering text in FF browser ?

[Lynne]

Those of you having problems, have you run your site through and html validator to see if the style validates? http://validator.w3.org/
To validate pages as a logged in user, you may have to save the source code as a file and use the 2nd tab - Validate by File Upload

[Swiper the Fox]

I would also like to point out
Default VB skin works no problem

The problem I am having, seems to be occuring somewhere within the custom skin we have loaded.

My question would be: what would I look for with regards to keeping text to the left instead of centered ( like FF 3.0.1 does )

Categories are centered in FF
whats goin on
stats
who's online are centered in FF

Everything else, appears normal ( except, login page is non-existant in FF )

anyone have any ideas what I would need to look for in skin to correct this ?

[briansol]

You should go back to your designer on it. No one but him/her will know how to fix your custom code.

Obviously, if the default style works and your custom one doesn't, who ever built the custom style didn't code it right.

[Swiper the Fox]

After some more digging around, I narrowed it down to some bad piece of code in the Header section


removed it and all is well again
with both login page and the centering of the categories


Now, if I can just figure out why a flash plug-in shows blank/white images in FF, i'll be laughing !!