Announcement

Collapse
No announcement yet.

Registration Problems

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Registration Problems

    It has been brought to my attention that when someone clicks that they agree to the rules, this funny message pops up:

    vBulletin Message You have left a required field blank.


    Not allowing new members to register.

    How do I fix this?
    Attached Files

  • #2
    That means you have a required profile field that they need to fill out.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      Originally posted by Steve Machol View Post
      That means you have a required profile field that they need to fill out.
      But it says it right after you click on "I Agree To These Terms".

      It doesn't give you a chance to fill anything out.

      Comment


      • #4
        Then you have a modification that is causing this.

        To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

        Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions


        [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

        Next, disable all plugins.

        Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

        define('DISABLE_HOOKS', true);

        Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Now make this the default style and try again:

        Admin Control Panel -> vBulletin Options -> Style & Language Settings -> Default Style

        Do you have the same problem?
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment


        • #5
          Originally posted by Steve Machol View Post
          Then you have a modification that is causing this.

          To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

          Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions


          [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

          Next, disable all plugins.

          Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

          define('DISABLE_HOOKS', true);

          Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Now make this the default style and try again:

          Admin Control Panel -> vBulletin Options -> Style & Language Settings -> Default Style

          Do you have the same problem?
          I have found a file that says, "
          File does not contain expected contentsWhat exactly do I do with the file?

          Comment


          • #6
            Okay, I have done all of this and I am still getting the same error.

            Comment


            • #7
              Fill out a support ticket at:

              http://members.vbulletin.com/members...ontactform.php

              Please include a complete description of the problem and be sure to include the login info to your Admin CP, phpMyAdmin and FTP in the 'Sensitive Data' field.
              Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
              Change CKEditor Colors to Match Style (for 4.1.4 and above)

              Steve Machol Photography


              Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


              Comment


              • #8
                I had the same problem. I disabled ALL plugins and the error stopped. After trouble shooting disabling one by one, the culprit was this hack addon found at .org..

                Stop the Registration Bots 1.0.3
                Stops bots from registering by time check and random hidden fields on the forum rules and register form pages.

                Comment


                • #9
                  Originally posted by xlegends View Post
                  I had the same problem. I disabled ALL plugins and the error stopped. After trouble shooting disabling one by one, the culprit was this hack addon found at .org..

                  Stop the Registration Bots 1.0.3
                  Stops bots from registering by time check and random hidden fields on the forum rules and register form pages.
                  Wow thank you, that mod was doing the same thing to my forum

                  Comment


                  • #10
                    Originally posted by l SKN l CHRIS View Post
                    Wow thank you, that mod was doing the same thing to my forum

                    No problem.

                    Comment


                    • #11
                      I had the same problem after upgrading to vb 3.8. Once I deleted the hack, it was fine.

                      THANKS!

                      Comment


                      • #12
                        Originally posted by xlegends View Post
                        I had the same problem. I disabled ALL plugins and the error stopped. After trouble shooting disabling one by one, the culprit was this hack addon found at .org..

                        Stop the Registration Bots 1.0.3
                        Stops bots from registering by time check and random hidden fields on the forum rules and register form pages.
                        Thanks a lot man, had this problem too!

                        Comment


                        • #13
                          Unfortunately, this is the case with another site, as well. I had to disable the same mod in order for registrations to work.

                          Odd.
                          Peggy
                          ~ normal is overrated ~

                          One Buzy Mama!

                          Comment


                          • #14
                            Originally posted by xlegends View Post
                            I had the same problem. I disabled ALL plugins and the error stopped. After trouble shooting disabling one by one, the culprit was this hack addon found at .org..

                            Stop the Registration Bots 1.0.3
                            Stops bots from registering by time check and random hidden fields on the forum rules and register form pages.
                            Originally posted by l SKN l CHRIS View Post
                            Wow thank you, that mod was doing the same thing to my forum
                            Originally posted by JonUrban View Post
                            I had the same problem after upgrading to vb 3.8. Once I deleted the hack, it was fine.

                            THANKS!
                            Originally posted by Ohiosweetheart View Post
                            Unfortunately, this is the case with another site, as well. I had to disable the same mod in order for registrations to work.

                            Odd.
                            The above problems have been traced to improperly installing Stop The Registration Bots, Installing new styles and not adding the STB edits to new active styles and reverting templates during vBulletin upgrades and not re-applying the STB template edits.

                            We do not have control over end user errors. Sorry for the inconvenience. The Readme included with the mod has exhaustively detailed instructions which could be referenced in the event of problems. There is support available on vb.org and my forum.

                            When I was contacted the issues were sorted out in minutes. If you hack, you need to keep records and follow up during upgrades. We can't do that for you.
                            Computer Help Forum
                            An informed rider makes their first destination the motorcycle forum at rider info.

                            Comment

                            widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
                            Working...
                            X