Disable Products

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  • Sully90
    Senior Member
    • Aug 2008
    • 120
    • 3.8.x

    Disable Products

    Is there a way I can disable third-party products/add-ons/plugins? I can't get to my site now because of a database error so I can't uninstall it the conventional way.
  • RobH
    Member
    • Nov 2006
    • 30
    • 3.6.x

    #2
    I would imagine you go into your file manager or ftp client and delete the xml file ?

    Also, have you tried to directly log on to your vbull admin CP, bypassing logging into the forum ?

    Comment

    • Sully90
      Senior Member
      • Aug 2008
      • 120
      • 3.8.x

      #3
      I can't even access the /index.php page. The entire site is a database error. I need a way to disable the product/add-on/plugin through the database or something. The .php files are fine, it's because of the product and I don't know how to uninstall it without access to the Admin CP.

      Comment

      • RobH
        Member
        • Nov 2006
        • 30
        • 3.6.x

        #4
        But have you tried to access

        /forums/admincp/ ?

        If you can't do that either, you can access your files through the control panel provided by your hosting company (Cpanel, etc), or through FTP client. Then you would need to navigate to where the XML file is stored and delete the offending add-on.

        (just my opinion, I'm no expert)

        Comment

        • Steve Machol
          Former Customer Support Manager
          • Jul 2000
          • 154488

          #5
          If you cannot log into the Admin CP then to disable the plugin system, edit config.php and add this line right under <?php

          define('DISABLE_HOOKS', true);

          This will disable all hooks and allow you to log in properly with no hooks running.

          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


          Comment

          • Sully90
            Senior Member
            • Aug 2008
            • 120
            • 3.8.x

            #6
            Originally posted by Steve Machol
            If you cannot log into the Admin CP then to disable the plugin system, edit config.php and add this line right under <?php

            define('DISABLE_HOOKS', true);

            This will disable all hooks and allow you to log in properly with no hooks running.

            http://www.vbulletin.com/docs/html/disable_plugins
            That worked perfectly. Thanks, Steve & RobH!

            Now that I've gained access to the Admin CP, can I now remove define('DISABLE_HOOKS', true); from the config.php file to enable my plugins?

            Comment

            • Steve Machol
              Former Customer Support Manager
              • Jul 2000
              • 154488

              #7
              Yes.
              Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
              Change CKEditor Colors to Match Style (for 4.1.4 and above)

              Steve Machol Photography


              Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


              Comment

              • Sully90
                Senior Member
                • Aug 2008
                • 120
                • 3.8.x

                #8
                Originally posted by Steve Machol
                Yes.
                Excellent. Thanks for that, Steve!

                Comment

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