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  • ortegah
    Member
    • Mar 2006
    • 41
    • 3.5.x

    Problem with showthread template

    All of my other templates are working that I know of, but I can't get the showthread template to save. If I try to hit save EVEN if I haven't changed a thing I get this:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.
    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    Apache/2.0.63 (Unix) mod_ssl/2.0.63 OpenSSL/0.9.7a mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.2.6 Server at cmas-md.org Port 80


    Any ideas of what I can do to fix this from it's source rather than through the style manager? Thanks in advance
  • ortegah
    Member
    • Mar 2006
    • 41
    • 3.5.x

    #2
    I'm also getting the error on my forumdisplay template

    Comment

    • Steve Machol
      Former Customer Support Manager
      • Jul 2000
      • 154488

      #3
      Internal Server errors are generally related to either a server problem, or added code to the vB files and/or templates.

      To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

      Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

      [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

      Next, disable all plugins.

      Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

      define('DISABLE_HOOKS', true);

      Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it. Do you have the same problem?
      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
      Change CKEditor Colors to Match Style (for 4.1.4 and above)

      Steve Machol Photography


      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


      Comment

      • ortegah
        Member
        • Mar 2006
        • 41
        • 3.5.x

        #4
        Ok, now my site looks bad. I guess I uploaded the images when I wasn't supposed to and now all the icons are messed up and the screens look screwy. And after doing everything you listed I'm still getting the internal server error but only for a couple of the templates.

        Comment

        • Steve Machol
          Former Customer Support Manager
          • Jul 2000
          • 154488

          #5
          The image issue is probably because you uploaded the images in ASCII format instead of Binary.

          And if you really followed all of the instructions in post #3, then the Internal Server Error is a server issue and you will need to contact your host about this.
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


          Comment

          • ortegah
            Member
            • Mar 2006
            • 41
            • 3.5.x

            #6
            Oh I see! LOL Ok, I'll reupload them the right way.

            Comment

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