Post/Thread view counts...have stopped!

[minx]

Hi...

I made an announcement on my forums and i know it's had around 400 views + but sadly it's showing only 7 hits, thats impossible... i tried another thread and it's the same, using 3.7.2 - any ideas?

[Jake Bunce]

Is the forum updating view counters immediately?

Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Update Thread Views Immediately

Try setting it to update immediately.

If it isn't set to update immediately then maybe there is a problem with the scheduled task. Sometimes the tasks don't run for a variety of reasons. Check the task in your:

Admin CP -> Scheduled Tasks -> Scheduled Task Manager -> Thread Views

If the task has been running then the "Next Time" should be within the next hour. If the "Next Time" is in the past then it hasn't been running. In that case you need to make sure your footer template contains this code:

<!-- Do not remove $cronimage or your scheduled tasks will cease to function -->
$cronimage
<!-- Do not remove $cronimage or your scheduled tasks will cease to function -->

You can run the task manually by clicking "Run Now", and you can prompt each task to reset the "Next Time" by editing and saving each task.

The task system is driven by page loads. If your forum isn't very active for a period of time then the tasks might be delayed.

Also make sure your forum URL is correct because that is used to call the tasks:

Admin CP -> vBulletin Options -> Site Name / URL / Contact Details -> Forum URL

[Jake Bunce]

Also, sometimes the threadviews table gets corrupted. Try running a repair:

Admin CP -> Maintenance -> Repair / Optimize Tables

[minx]

Ahh... yes i edited the footer and removed the vital

<!-- Do not remove $cronimage or your scheduled tasks will cease to function -->
$cronimage
<!-- Do not remove $cronimage or your scheduled tasks will cease to function -->
thanks for your help.