Upload photos

[nns]

Everytime I try to upload a photo to a gallery in my profile I get the following message:

Unable to move/copy file

Is this a permissions problem?

[nns]

Anyone from Vbulletin have some input on this?

[Steve Machol]

The most likely cause of that specific error is that is that your 'upload_tmp_dir' setting is empty. You (as root) or your host will need to edit php.ini and set 'upload_tmp_dir' to point to the full path to a directory on the server that is chmod'd to 1777.

You will also need to restart Apache after making this change.

[nns]

Steve,

My host made the changes you suggested but I am still unable to upload photos. Should I open a support ticket?

[nns]

I also noticed that none of my boards upload features are working. Specifically I can't attach anything to a post I get the same error.

Unable to Move/Copy file.

Thanks.

[Steve Machol]

Enable phpinfo in the Admin CP, then provide the URL to your forums. This may help us troubleshoot this problem.

Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Public phpinfo() Display Enabled

[nns]

http://www.cheftalk.com/forums/

Thanks Steve.

[Steve Machol]

The upload_tmp_dir is still empty:

http://www.cheftalk.com/forums/?do=phpinfo

Your host has not made the change I described in post #3.

[nns]

Steve,

This has been fixed but the upload is still not working same error.

[Steve Machol]

Either this directory does not exist or it is not chmod'd to 1777: /vservers/cheftalk/tmp

This is a server issue and I'm afraid your host is the one that will have to fix this.

Also your server is running in Safe Mode. You need to enable safe mode in the Admin CP and set the Safe Mode temp Directory to a directory that has been chmod'd to 777. Use the full path to that directory on the server.

Note: You will not be able to store attachments and pictures in the file system with Safe Mode enabled. You will have to use database storage.