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Member registrations failing... occasionally

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  • Member registrations failing... occasionally

    It's weird. It's not happening to every member. Maybe like 1 in 10 new signups. They enter a username and password but it doesn't save it in the system. When they try to log in after what appears to be a successful creation process they cannot.

    I wish I could be more specific than that but because its happening intermittently (but pretty consistently) I can't duplicate the problem.

    Could it be browser settings?

  • #2
    If it's not consistent and can't be duplicated then the problem is almost certainly on the user end. It's impossible to know exactly what it is but some possibilities are: browsers, browser settings, Internet and security settings, ISP and/or cache issues, firewalls, ad-blockers, spyware, proxies and any other application that affects Internet content.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    • #3
      rats... thanks


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