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Member registrations failing... occasionally

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  • Member registrations failing... occasionally

    It's weird. It's not happening to every member. Maybe like 1 in 10 new signups. They enter a username and password but it doesn't save it in the system. When they try to log in after what appears to be a successful creation process they cannot.

    I wish I could be more specific than that but because its happening intermittently (but pretty consistently) I can't duplicate the problem.

    Could it be browser settings?

  • #2
    If it's not consistent and can't be duplicated then the problem is almost certainly on the user end. It's impossible to know exactly what it is but some possibilities are: browsers, browser settings, Internet and security settings, ISP and/or cache issues, firewalls, ad-blockers, spyware, proxies and any other application that affects Internet content.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • #3
      rats... thanks

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