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  • Customer Number & Password Emails

    Ok, I just sent a message to one guy, Jake Bunce, who appears to be offline already but I'm going to post it here too.

    I haven't logged into the Member's Area on vb.com in a long time and need to pay for the yearly service so I can upgrade my vb forum. I found in an old email my customer number, but I can't find my password anywhere. The LOST PASSWORD email on vb.com doesn't appear to be actually sending me anything and I did it several times, I even forwarded my default email addy to a yahoo one and it still doesn't send. I even checked my server's email to see if it was locked up en que and there's nothing. So, I don't think vb.com's lost password email notification thingy is working at all.

    Can a staff member msg me my customer password please? Thanks.
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  • #2
    Yes, our lost email is working. You can use the lost password link to reset your customer password:

    http://www.vbulletin.com/members/lostpw.php

    Make sure your spam filters are not blocking emails from vbulletin.com.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • #3
      well i cant get that email to work, can you at least edit my default email to my yahoo one?
      sigpic

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      • #4
        Please fill out a sales contact form here:

        http://www.vbulletin.com/go/sales
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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        • #5
          thanks, sent.
          sigpic

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