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  • Email Verifications and notifications

    So here is the story. We recently migrated servers and as soon as we migrated some users began not receiving emails (notifications, verifications, etc). I have been trying to figure this out with the hosting company for nearly two weeks now and I can't solve the issue so I need to look at a substitute situation.

    Being that my hosting company is telling me that the emails are bing delivered and groups like aol.com and verizon;net are not bouncing them for domain block, or other, what can I do?

    I see the option for SMPT but am not sure what this will do for me. Does anyone have any experience in this?

  • #2
    vB uses the server for it's email. If there are problems, then the issue is either with the server itself or on the receiving end.

    Please see this page for help troubleshooting email problems:

    http://www.vbulletin.com/docs/html/troubleshoot_email
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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