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  • Users keep getting logged out

    Since upgrading several of my users are getting logged out every 3 mins or so.

    Its only since the upgrade and they have cleared their cookies and history etc. but it still happens. Users are in UK and Ireland and have different providers.

    Any ideas welcomed

  • #2
    Same thing is happening for me mate.

    Comment


    • #3
      same thing is happening for several of my users, despite clearing cookies, emptying cache, deleting temporary files, etc

      Comment


      • #4
        any one got a solution?

        Comment


        • #5
          Tell them to click on the 'Remember me' box when they login. This will keep them logged in as long as they are not blocking cookies, assuming of course you have no modifications that broke this.
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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          • #6
            i recognize this problem

            i had it before!

            for example and i'll use my own forum to show it

            http://www.corvette-forum.net

            http://corvette-forum.net

            All settings are with www, someone visits the site without www and logs in. When he logs in the forum redirects to http://www.corvette-forum.net and woops he's logged out.

            Really strange, and some browsers dont have that problem.

            Now i have another forum also vbulletin and it's not installed in the root directory but like this: site.com/forum there are no logon problems with it because everybody gets forwarded.

            I hope this helps so try to mess around with the www or without.

            (you'll have to excuse for my bad english)
            www.colonial-forces.be

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