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  • Unable to connect to database.

    I am trying to be grown up and do it myself. But I never did a mysql setup before.
    I put the name and password I was asked to put in the mysql wizard
    into config.php
    but I get an error on step 2

    Error description: mysql_connect() [function.mysql-connect]: Access denied for user 'NAME'@'localhost' (using password: YES) /home/NAME/public_html/forums/includes/class_core.php on line 278

    The database has failed to connect because you do not have permission to connect to the server. Please confirm the values entered in the 'includes/config.php' file.

    But the name and password ARE in the config file.
    Can any of my friends help me?

  • #2
    Permission denied means either the user information is incorrect or the user doesn't have permission to connect to the database. You need to verify this information with your hosting provider.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API


    • #3
      I am getting this exact same error at the exact same step and I can confirm that the password and user name is correct to access the database. What else am I missing?

      I can access the database through the web servers portal using the exact same login information I have included in my config file, but for some reason I get this error...

      Any help is greatly appreciated


      • #4
        Server name is correct?

        Username and password should be case-sensitive.

        User needs permission to connect to the database from your webserver address.

        Here are the specific causes of this error:
        1. One or more of the following is wrong in your config.php file:
        $config['MasterServer']['servername'] (except in rare cases, this should almost always be left as 'localhost' or '')

        If you are unsure of what the appropriate values are then you will need to ask your web host.

        NOTE: Please note that you can NOT use the config.php file from version 2.x or 3.0.x on a 3.6.0 forum.

        2. Or that this db user is not assigned to that database or does not have permission to access MySQL to create or access a database. You may need to first manually create the database and assign the db user to it. Since each web host is different, if you do not know how to do this then contactyour web host for help.

        3. Or you are running MySQL 4.1.x. As of MySQL 4.1.X there is a new password hashing system. PHP4 does not have builtin support for it as of yet, however PHP5 does. In order for your old PHP4 MySQL clients to be able to connect to the MySQL 4.1.X database you need to set an OLD_PASSWORD. You should be able to run the following Query to make it possible for PHP4 to access the MySQL 4.1.X database.
        SET PASSWORD FOR 'username'@'localhost' = OLD_PASSWORD('password');

        More info is here: the database name correct in your config.php file?
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API


        • #5
          Thanks for taking the time to work me through this...

          I created a datbase on mysql server - For this example, let's call it: test
          I for this example, have the following login information:


          Using my hosts web portal, I can access the database, login, logout and set permissions. All options are set to allow.

          My config.php file looks like this...

          // ****** DATABASE TYPE ******
          // This is the type of the database server on which your vBulletin database will be located.
          // Valid options are mysql and mysqli, for slave support add _slave. Try to use mysqli if you are using PHP 5 and MySQL 4.1+
          // for slave options just append _slave to your preferred database type.
          $config['Database']['dbtype'] = 'mysql';
          // ****** DATABASE NAME ******
          // This is the name of the database where your vBulletin will be located.
          // This must be created by your webhost.
          $config['Database']['dbname'] = 'test';
          // ****** TABLE PREFIX ******
          // Prefix that your vBulletin tables have in the database.
          $config['Database']['tableprefix'] = 'vb_';
          // ****** TECHNICAL EMAIL ADDRESS ******
          // If any database errors occur, they will be emailed to the address specified here.
          // Leave this blank to not send any emails when there is a database error.
          $config['Database']['technicalemail'] = '';
          // ****** FORCE EMPTY SQL MODE ******
          // New versions of MySQL (4.1+) have introduced some behaviors that are
          // incompatible with vBulletin. Setting this value to "true" disables those
          // behaviors. You only need to modify this value if vBulletin recommends it.
          $config['Database']['force_sql_mode'] = false;

          // ****** MASTER DATABASE SERVER NAME AND PORT ******
          // This is the hostname or IP address and port of the database server.
          // If you are unsure of what to put here, leave the default values.
          $config['MasterServer']['servername'] = 'localhost';
          $config['MasterServer']['port'] = 3306;
          // ****** MASTER DATABASE USERNAME & PASSWORD ******
          // This is the username and password you use to access MySQL.
          // These must be obtained through your webhost.
          $config['MasterServer']['username'] = 'testuser';
          $config['MasterServer']['password'] = 'testpassword';
          // This option allows you to turn persistent connections to MySQL on or off.
          // The difference in performance is negligible for all but the largest boards.
          // If you are unsure what this should be, leave it off. (0 = off; 1 = on)
          $config['MasterServer']['usepconnect'] = 0;

          // ****** SLAVE DATABASE CONFIGURATION ******
          // If you have multiple database backends, this is the information for your slave
          // server. If you are not 100% sure you need to fill in this information,
          // do not change any of the values here.
          $config['SlaveServer']['servername'] = '';
          $config['SlaveServer']['port'] = 3306;
          $config['SlaveServer']['username'] = '';
          $config['SlaveServer']['password'] = '';
          $config['SlaveServer']['usepconnect'] = 0;

          // ****** PATH TO ADMIN & MODERATOR CONTROL PANELS ******
          // This setting allows you to change the name of the folders that the admin and
          // moderator control panels reside in. You may wish to do this for security purposes.
          // Please note that if you change the name of the directory here, you will still need
          // to manually change the name of the directory on the server.
          $config['Misc']['admincpdir'] = 'admincp';
          $config['Misc']['modcpdir'] = 'modcp';
          // Prefix that all vBulletin cookies will have
          // Keep this short and only use numbers and letters, i.e. 1-9 and a-Z
          $config['Misc']['cookieprefix'] = 'bb';
          // ******** FULL PATH TO FORUMS DIRECTORY ******
          // On a few systems it may be necessary to input the full path to your forums directory
          // for vBulletin to function normally. You can ignore this setting unless vBulletin
          // tells you to fill this in. Do not include a trailing slash!
          // Example Unix:
          // $config['Misc']['forumpath'] = '/home/users/public_html/forums';
          // Example Win32:
          // $config['Misc']['forumpath'] = 'c:\program files\apache group\apache\htdocs\vb3';
          $config['Misc']['forumpath'] = '';

          // The users specified here will be allowed to view the admin log in the control panel.
          // Users must be specified by *ID number* here. To obtain a user's ID number,
          // view their profile via the control panel. If this is a new installation, leave
          // the first user created will have a user ID of 1. Seperate each userid with a comma.
          $config['SpecialUsers']['canviewadminlog'] = '1';
          // The users specified here will be allowed to remove ("prune") entries from the admin
          // log. See the above entry for more information on the format.
          $config['SpecialUsers']['canpruneadminlog'] = '1';
          // The users specified here will be allowed to run queries from the control panel.
          // See the above entries for more information on the format.
          // Please note that the ability to run queries is quite powerful. You may wish
          // to remove all user IDs from this list for security reasons.
          $config['SpecialUsers']['canrunqueries'] = '';
          // ****** UNDELETABLE / UNALTERABLE USERS ******
          // The users specified here will not be deletable or alterable from the control panel by any users.
          // To specify more than one user, separate userids with commas.
          $config['SpecialUsers']['undeletableusers'] = '';
          // ****** SUPER ADMINISTRATORS ******
          // The users specified below will have permission to access the administrator permissions
          // page, which controls the permissions of other administrators
          $config['SpecialUsers']['superadministrators'] = '1';
          // ****** DATASTORE CACHE CONFIGURATION *****
          // Here you can configure different methods for caching datastore items.
          // vB_Datastore_Filecache - for using a cache file
          // $config['Datastore']['class'] = 'vB_Datastore_Filecache';
          // vB_Datastore_Memcached - for using a Memcache server
          // It is also necessary to specify the hostname or IP address and the port the server is listening on
          $config['Datastore']['class'] = 'vB_Datastore_Memcached';
          $i = 0;
          // First Server
          $config['Misc']['memcacheserver'][$i] = '';
          $config['Misc']['memcacheport'][$i] = 11211;
          $config['Misc']['memcachepersistent'][$i] = true;
          $config['Misc']['memcacheweight'][$i] = 1;
          $config['Misc']['memcachetimeout'][$i] = 1;
          $config['Misc']['memcacheretry_interval'][$i] = 15;
          // ****** The following options are only needed in special cases ******
          // ****** MySQLI OPTIONS *****
          // When using MySQL 4.1+, MySQLi should be used to connect to the database.
          // If you need to set the default connection charset because your database
          // is using a charset other than latin1, you can set the charset here.
          // If you don't set the charset to be the same as your database, you
          // may receive collation errors. Ignore this setting unless you
          // are sure you need to use it.
          // $config['Mysqli']['charset'] = 'utf8';
          // Optionally, PHP can be instructed to set connection parameters by reading from the
          // file named in 'ini_file'. Please use a full path to the file.
          // Example:
          // $config['Mysqli']['ini_file'] = 'c:\program files\MySQL\MySQL Server 4.1\my.ini';
          $config['Mysqli']['ini_file'] = '';
          // Image Processing Options
          // Images that exceed either dimension below will not be resized by vBulletin. If you need to resize larger images, alter these settings.
          $config['Misc']['maxwidth'] = 2592;
          $config['Misc']['maxheight'] = 1944;


          • #6
            It looks correct but we cannot verify that any value is correct. Only your hosting provider can do that.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API


            • #7
              Well, at least I know the config file is correct (or appears to be correct)

              Back to the server tech support team I go...


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