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  • Problem with emails

    I got this email from my server and they at first suspend my site but then I telthem I will contact you to help me solve this problem ane they open it.

    So this is what they sey is happening.....
    Can you please help me fix it.
    Thank you.



    Domain: greekwave.net
    > User: ------ : SUSPENDED
    > Email: [email protected] (Owner)
    >
    > iNodes: 266910 (warning)
    >
    > Total Requests:32
    > Unique Visitors:10
    > Total Processes:20
    > CPU Usage:179.1
    > Total Active Mailers:20
    > Total Emails:104
    > Total Killed Queries in last Log Cycle:103
    >
    > Hi,
    >
    > An account under your control was recently found to be sending out emails at a rate faster than 500 messages/hour, which resulted in the actions indicated above. As outlined in both our terms of service and general mail policies, the maximum number of messages an account is permitted to send is 500 per hour. We will review the content of the messages being sent from your account; if they appear to be spam or otherwise violate additional HostGator rules, your account may not be eligible for unsuspension. If your actions were unintentional, the content of your messages are found not to be spam, and this incident was simply an oversight of our rules, you may have the option of upgrading to dedicated servers. Continuing this type of mail volume on shared servers, however, will not be an option. The 500 mails/hour rule was put in place for our shared servers simply because it is important to us that they are not blacklisted. High volumes of mail from any account jeopardizes that goal. We welcome your response to this issue. Should you be able to assure us this issue will not recur in the future, we may be able to reinstate this account on a shared server, or assist you in upgrading your account to a dedicated system (with the assumption your messages are not found to have violated our anti-spam policies).
    >

    >
    > Note: If you have a catchall enabled as well as boxtrapper, this could account for your enormous mail volume. Each spam message that arrives in your mailbox generates a second wasteful message to verify the original spam. If you intend to use boxtrapper, you MUST disable your catchall. Catchall service is no longer being offered, and only remains in place for our legacy customers. In situations like this, we may opt to disable your catchall to prevent further mail floods, if that is the cause of the spam or high mail volume.
    >
    > Mail Log Parsed from May 24, 2009 00:45:35 to May 25, 2009 00:45:35
    >
    > -------------------------
    >
    > User sent approximately 1,071 messages. A small sample follows:
    >
    > First 5 Entries:
    >
    > 2009-05-24 04:08:40 1M89hA-0002ND-Tm <= [email protected] U=spider P=local S=1868 [email protected] T="=?ISO-8859-7?q?=C1=F0=DC=ED=F4=E7=F3=E7_=F3=F4=EF_=EC=DE=ED=F5=EC=E1_=27Red_Cliff_II_2009_=5B=CF_=D0" from <[email protected]> for [email protected]
    > 2009-05-24 04:17:16 1M89pU-0003wB-T1 <= [email protected] U=spider P=local S=880 [email protected] T="Welcome to The ultimate Greek mp3 Forums!" from <[email protected]> for [email protected]
    > 2009-05-24 04:18:39 1M89qp-0004AL-NI <= [email protected] U=spider P=local S=1975 [email protected] T="Action Required to Activate Membership for The ultimate Greek mp3 Forums" ... 2 additional email addresses removed.
    > 2009-05-24 04:20:50 1M89sw-0004W5-0b <= [email protected] U=spider P=local S=876 [email protected] T="Welcome to The ultimate Greek mp3 Forums!" from <[email protected]> for [email protected]
    > 2009-05-24 04:41:35 1M8AD1-0006hp-KP <= [email protected] U=spider P=local S=1984 [email protected] T="Action Required to Activate Membership for The ultimate Greek mp3 Forums" ... 2 additional email addresses removed.
    >
    >
    > Last 5 Entries:
    >
    > 2009-05-25 00:45:31 1M8T07-00029c-3J <= [email protected] U=spider P=local S=1474 [email protected] T="=?ISO-8859-7?q?=D3=FD=ED=F4=EF=EC=E7_=E5=ED=E7=EC=DD=F1=F9=F3=E7_=E3=E9=E1_=F4=EF_=22Destinator_v7=2" from <[email protected]> for [email protected]
    > 2009-05-25 00:45:31 1M8T07-00029e-4E <= [email protected] U=spider P=local S=1520 [email protected] T="=?ISO-8859-7?q?=D3=FD=ED=F4=EF=EC=E7_=E5=ED=E7=EC=DD=F1=F9=F3=E7_=E3=E9=E1_=F4=EF_=22=C2=E1=F3=DF=EB" from <[email protected]> for [email protected]
    > 2009-05-25 00:45:31 1M8T07-00029m-7M <= [email protected] U=spider P=local S=1778 [email protected] T="=?ISO-8859-7?q?=D3=FD=ED=F4=EF=EC=E7_=E5=ED=E7=EC=DD=F1=F9=F3=E7_=E3=E9=E1_=F4=EF_=22Zouzounia-otan_" from <[email protected]> for [email protected]
    > 2009-05-25 00:45:31 1M8T07-00029v-C6 <= [email protected] U=spider P=local S=1571 [email protected] T="=?ISO-8859-7?q?=D3=FD=ED=F4=EF=EC=E7_=E5=ED=E7=EC=DD=F1=F9=F3=E7_=E3=E9=E1_=F4=EF_=22TA_ZOYZOYNIA_TR" from <[email protected]> for [email protected]
    > 2009-05-25 00:45:31 1M8T07-0002A3-DK <= [email protected] U=spider P=local S=1445 [email protected] T="\"Bride Wars 2009 {TS XVID - STG}\" update" from <[email protected]> for [email protected]
    >
    >
    > Hourly mail volume for the referenced account/domain/mailbox:
    >
    > 2009-05-24
    > ---------------
    > Hour Volume
    > ---------------
    > 04 8
    > 05 5
    > 06 10
    > 08 2
    > 09 7
    > 10 4
    > 11 4
    > 12 10
    > 13 10
    > 14 11
    > 15 8
    > 16 7
    > 17 5
    > 18 6
    > 19 4
    > 21 3
    >
    > 2009-05-25
    > ---------------
    > Hour Volume
    > ---------------
    > 00 967
    >
    > Email addresses sent from:
    > --------------------------
    > [email protected]: 1,071
    >
    > Logins used to send mail:
    > -------------------------
    > U=spider : 1,071
    >
    > Current working directories:
    > ----------------------------
    > /home/spider/public_html/forums: 1,071
    >
    >
    > Please contact us further if you have any problems.

  • #2
    AFAICT all of those are valid emails. Sounds like you are on a host that has ridiculous limits. I'm afraid you may just have to find a more suitable host.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      Ok do you have eny host in mine please?
      Thank you.

      Comment


      • #4
        No sorry, we cannot recommend hosts. I suggest you check the vBulletin Hosting Options forum.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment

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