No announcement yet.

PM System Not Working Properly

  • Filter
  • Time
  • Show
Clear All
new posts

  • PM System Not Working Properly

    Hi all,

    My PM system is having a problem...

    Members are not getting all PM's sent to them.

    Any ideas on resetting the system or something like that?


  • #2
    Can you confirm the msg was sent, and that the msg sent is indeed not in the database?


    • #3
      The messages are definitely being sent...they appear in the senders sent items...but are not being received

      I can confirm this because it's happened with some of my sent items and visa versa.


      • #4
        That does not happen with the default vB code.

        To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

        Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

        [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

        Next, disable all plugins.

        Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

        define('DISABLE_HOOKS', true);

        Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

        Do you have the same problem?
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography

        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        • #5
          Before I go those routes...

          I think this started around the time I installed the new version of ibproarcade...would this have this sort of effect on the PM system?

          And is there a place where I can find older versions of vb...I need 3.6.5
          Last edited by Manowar; Wed 29 Oct '08, 4:37pm.


          widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.