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  • Members can't read announcement

    Running VB 3.6.10

    I create new announcement but some member reported they can't read it and get an error message like "you do not have permission to access this page".Anybody know whats goin on here,please help.

    I never get an error report like this before.Thanks for your help.

  • #2
    To troubleshoot this, please reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version:

    Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

    [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

    Next, disable all plugins.

    Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

    define('DISABLE_HOOKS', true);

    Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it. Now check again.

    Do you still have the same problem?

    Comment


    • #3
      Thank Kerry.I choose to let my members have the trouble because not all have current problem,so I assuming the problem caused from their end.

      I has predicted what step what you suggested,so I will not do action for the problem until I upgraded to latest version.Thanks for your help.

      Comment

      widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
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