3.6.9 Reset password URL not working

[Winstone]

Hello,

After upgrading my forum to 3.6.9, the reset password URL is not working any more and it redirects user to forum home page

Example URL: domain.com/login.php?a=pwd&u=1264852&i=14256489

I've checked the "login.php" file manually and even by appending "do=resetpassword" it redirects user to home page

what can be wrong?

[Steve Machol]

You need to set the correct forum URL here:

Admin CP -> vBulletin Options -> Site Name / URL / Contact Details -> Forum URL

[Winstone]

everything seem to be correct there, the URL above was an example

[Steve Machol]

Well let me put is this way. If the URL setting is correct, then the problem is with a modification you made.

To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

[Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

Next, disable all plugins.

Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it. Do you have the same problem?

[Winstone]

3.6.9 was a full upgrade so I uploaded the full vBulletin 3.6.9 ZIP file to the server, extracted it via SSH and copied all files to public_html folder overwriting old files, checked couple of php files and they are all new version with "3.6.9" being in the header part of php files

checked suspected files script in admincp just now and it couldn't find any modified vbulletin file except extra add-ons like vb_seo which are not part of vbulletin

I'll try disabling plugins and your other tips later if I don't see anyone else experiencing the same problem

Thanks for assisting