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  • Auto-email no longer works after server change

    Hey all!

    I just changed servers, but now no one seems to be getting auto-emails. Is there a setting somewhere I need to change? Emails are the same.

    Thanks!
    Paula

  • #2
    Please head to admin cp > maintenance > diagnostics, and perform an email test, then paste the results here if there's an error.
    Best Regards,
    Andy Huang

    Comment


    • #3
      Thanks Andy,

      Here's what I got:

      The mailing function returned an error while trying to send the mail.
      The following errors were outputted by PHP when attempting to send mail:


      Warning: 535 Authorization to the SMTP server failed in /includes/class_mail.php on line 586
      Paula

      Comment


      • #4
        Check your Admin CP > vBulletin Options > Email Options.

        From there, make sure your SMTP user and password are etnered correctly -- and also make sure that particular account is created on your new server.
        Best Regards,
        Andy Huang

        Comment


        • #5
          Problem resolved, Andy, thanks!
          Paula

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