Frequent database error after upgrading to PL2

[ehabfouad22]

hello,

I've installed the (includes) of 3.6.8 PL2 into my forum server few days ago.

Since then, my forum guests and users - only in some countries - have been

complaining of a "database error" screen that frequently appears while trying to open the homepage.

Other users claimed an unusual slow performance in jumping from a thread to another.

Does that have anything to do with the upgrading process?

Thanks in advance

[Floris]

Which version of vBulletin were you running before you upgraded?
What do you mean with 'installed pl2', could you describe how you've updated?
If they get a database error, you as admin should receive an email with the full error. Also, can you reproduce this error? Next time a user gets the error, ask them to right click the page > view source > and copy/paste everything to you so you can post it here.

The performance issue can't be caused by the pl2 update.

[ehabfouad22]

Which version of vBulletin were you running before you upgraded?
What do you mean with 'installed pl2', could you describe how you've updated?
If they get a database error, you as admin should receive an email with the full error. Also, can you reproduce this error? Next time a user gets the error, ask them to right click the page > view source > and copy/paste everything to you so you can post it here.

The performance issue can't be caused by the pl2 update.

Hi Floris,

Thanks for the information. I appreciate it.

I was using 3.6.8 Patch Level 1, downloaded the patch files from this thread,

http://www.vbulletin.com/forum/showt...63#post1442163

then uploaded the three new files by overwriting the existing ones using an FTP agent.

Everything is fine now.

Should users complain of the same issue, I will follow your instructions listed above.

Many thanks.

Regards