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  • Private Message when Infraction Received

    I'm having a brain fart and can't seem to find how to enable PMs when infractions and infraction warnings are received. There is an option in the Admin Options that says:

    Require Infraction Message: This option requires that the user sending an infraction include a message. The message format, either PM or Email, will depend on your forum's settings. If this option is disabled, the user may choose to not include a message with their infraction. The recipient will still receive a generic PM or Email in regards to their infraction.

    Which forum settings?

    DaniWeb Programming Forums
    Computer Tech Support and Programming Forums

  • #2
    If private messaging is enabled then it prompts the user to type a PM to the infracted user:

    Admin CP -> vBulletin Options -> Private Messaging Options -> Private Messaging Enabled

    Otherwise it prompt the user to type an email.

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    • #3
      I don't think it's working. I have the Require Infraction Message option disabled, so mods can issue infractions without being forced to enter a message. I assume that generic PMs will be sent. However, users aren't receiving any PMs upon being infracted and private messaging is enabled. Additionally, I double checked usergroup permissions and they do have PM capability.

      DaniWeb Programming Forums
      Computer Tech Support and Programming Forums

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      • #4
        There is no default PM sent. If the user doesn't fill out the PM form when giving an infraction then nothing will show up in their PM box.

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        • #5
          Now I'm just confused. Sorry The Require Infraction Message tick box says: "The message format, either PM or Email, will depend on your forum's settings. If this option is disabled, the user may choose to not include a message with their infraction. The recipient will still receive a generic PM or Email in regards to their infraction." Doesn't that mean that if the mod has chosen to not enter a message that a generic PM is still sent?

          DaniWeb Programming Forums
          Computer Tech Support and Programming Forums

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          • #6
            You are right.

            Make sure those users haven't reached their PM quota. Also make sure those users have PMs enabled in their user preferences.

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            • #7
              I'm having the exact same problem.

              All settings are correct, but auto-generic PMs are not being received.
              Paula

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              • #8
                make sure you have put in the userid of the account which send the pm's

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                • #9
                  I actually posted a bug report about this:

                  http://www.vbulletin.com/forum/proje...?issueid=23482

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                  • #10
                    Thanks Jake
                    Paula

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