Time options not working?

[Kensino]

How come when I select -6 US/Canada on my forum it always shows up and -5? All the other options work except -6. It prints out the following at the bottom:

All times are GMT -5. The time now is 12:35 AM.

the time is actually 12:45. Its using the wrong time zone and its always off by 10 minuets. This only happens when I'm logged in. When I log out it uses the correct -6 time zone but the time is still off by 10 minuets.

I have checked my CP settings and I am using -6 and also the default setting in ACP is set to -6.

[AdrianH]

I get the same problem using GMT+1 which is correct for UK BST (DST), log out and time is shown correctly,log in and the time zone is wrong plus @12 minutes.

I was told the hosts server time setting is wrong but they said it is not.

[Kensino]

It might be possible that the server time is incorrect, but that would have nothing to do with the time zone itself displaying incorrectly because you set that option manually in vbulletin user cp and admin cp.

Unless we both you the same host that has the same time issue, which is unlikely its not a problem with the host.

--------------------
I am not sure whats going on with jelsoft lately but they are slipping up. I have posted 3 threads which are supposed to be "priority support" and also a bug report in project tools and none of them even got a reply by jelsoft. I also created a support ticket on an issue which took them until the next day to respond (when it said average response time was 13 mins. and my issue was very simple just a file permissions issue). Then I only got a repsonse of "Please give us the URL to your forum so we can investigate this". OMG I forgot the URL but thats a bunch of crap because jelsoft knows my URL. It is required before I can even download a license. They could have saved me a lot of trouble by doing a little search. I remembered all the passwords/user names but I figured the URL was a given.

Anyway, I have 3 owned licenses, and I also own blog add ons and project tools add ons for them. Yet I can't even get them to respond to any of my issues. Wonderful.

If it doesnt get any better I am going to try the new .Net Framework Forum.

[Steve Machol]

Anything that is off by 10 minutes is a server issue. There is absolutely no way vB can cause a 10 minute time differential.

Note: vBulletin gets its time from the server. You need to set the timezone and DST settings in the Admin CP to match the timezone of the server your forums are running on. Then each user needs to set their local timezones/DST in the User CP. If you do this correctly and the server time is correct, then the correct times will show.

This also assumes that you have not modified the footer template to affect the DST detection code in it.

[Kensino]

Ahhh. Well there are several options in the ACP that do not describe themself that well. This is one of them. If were are thinking about the same option I believe it states "Default Time Zone" ??

Is this the option that needs to match the servers time zone?

If not then its my fault, otherwise that needs to be changed to something better like "Server Time Zone". Otherwise its confusing. I get from that option its the default time zone that will be assigned to a user when they register and dont choose one.

The time issue I know can't be caused by vB but the time zone showing at the bottom of the page is also off by one (yet the time is correct.) I don't see how the server can cause that because its selected manually by the user.

Anyway, I'll try the change and see what happens.

[Steve Machol]

Again there is nothing in vB that would change the time by 10 minutes. vB gets it's time from the server. It has no code to randomly make one up.

And you are right - my instruction are a bit outdated. I've just tested this out. You can set the default timezone to whatever you want. So to update this:

vBulletin gets its time from the server. You need to set the timezone in the Admin CP to whatever you want the default to be and the DST settings should match whatever settings are on the server.

Then each user needs to set their local timezones/DST in the User CP. If you do this correctly and the server time is correct, then the correct times will show.

This also assumes that you have not modified the footer template to affect the DST detection code in it.

[Kensino]

Steve.

I am not sure why this is wrong. But I have on my account set to -6 and I am logged in. The time is correct but the time zone is wrong.

I don't know how else to fix it. I made the change in the ACP but that shouldnt effect if I am logged in and chose -6 ?? Anyway the ACP is set to -6 too, so either way where does it get -5?

[Steve Machol]

Unfortunately I have nothing more to add that what I posted in post #6. It does work when those instructions are followed.

[Kensino]

I followed those instructions and its still not working for me

[Kensino]

aaaaaaaHAAAAAA!!!!

I knew it doesnt work. Its wrong on THIS forum too! If it works how can it be wrong on this forum? If it was just my forum was setup wrong.

I selected -6 in my user cp on THIS forum and its wrong, it saves it as -5 in the footer.

Maybe it works for you when you use your time zone. If you tested it using your time zone. But when you use -6 it doesnt work.



edit: the time is correct but the time zone is wrong

edit: I just checked on a few other sites, it works on codeguru.com but brad it using version 3.0.16. I checked on another site using the new version and its wrong there too.

[Steve Machol]

You have the wrong DST setting in your User CP for your timezone and PC.

[Kensino]

I don't know what you mean. I have my user cp set to -6. how is that wrong? I don't know where else to set it then.

[Steve Machol]

Your DST setting is most likely wrong and does not match how your PC is setup.

[Kensino]

Steve are you talking about this setting? (screen shot). Its already at -6 in my user cp. i cant believe its so hard to set the date.

[Steve Machol]

Click on 'Change Time Zone' then make sure the DST option is checked. Then make sure you set the correct DST option in the User CP. This works for everyone else on these forums. If it doesn't work for you, then I'm afraid I'm all out of ideas.