Can't get past install/install.php!!!

[Oddyssey]

Hello,

I've just installed vBulletin for the first time. I've searched the forums, but can't find an error close to what mine is.

I uploaded the "upload" folder to my database then went to "http://www.mywebsite.com/upload/install/install.php"

but when I enter my customer number, I keep getting:

Warning: Cannot modify header information – headers already sent by (output started at /home/content/j/y/p/usrname/html/upload/includes/config.php:2) in /home/content/j/y/p/usrname/html/upload/install/authenticate.php on line 57

Customer number entered successfully.
Redirecting…


(I substituted "usrname" for my actual user name & "mywebsite" for the actual web address... let me know if you need more info)
And it just takes me back to the page to enter the customer number again.

I haven't changed the line 57 at all, so it's the default that it came as. I've deleted the whole thing and re-uploaded the upload file again and still keep getting the same message.

It's probably something simple I'm missing, but I just can't see it.

Help please!

Thank you in advance,

Oddyssey

[Steve Machol]

This error means that you have a typo in config.php on or before line 2. You need to find and fix this typo. It's most likely a missing ' or ; somewhere.

[Oddyssey]

Unfortunately I don't know php well enough to know a typo if it smacked me in the face-lol- This is what lines 1 & 2 have:

<meta http-equiv="content-type" content="text/html;charset=iso-8859-1">
<?php

Any help on whether there's a typo there would be greatly appreciated!

Guess it's time to learn a new language!

Thanks

[OS Master]

I see the problem. Remove the first line (<meta http-equiv="content-type" content="text/html;charset=iso-8859-1">) and see if you still get that error message.

[Oddyssey]

Yes, I still get the same error... about line 57 which, with that 1st line still in there,

in the config.php file


51. // ****** MASTER DATABASE SERVER NAME AND PORT ******
52. // This is the hostname or IP address and port of the database server.
53. // If you are unsure of what to put here, leave the default values.
54. $config['MasterServer']['servername'] = 'localhost';
55. $config['MasterServer']['port'] = 3306;
56.
57. // ****** MASTER DATABASE USERNAME & PASSWORD ******
58. // This is the username and password you use to access MySQL.
59. // These must be obtained through your webhost.
60. $config['MasterServer']['username'] = 'myusrname';
61. $config['MasterServer']['password'] = 'mypass-case-sensitive';


in the authenticate file that it references...

48. if ($_POST['do'] == 'login')
49. {
50. $vbulletin->input->clean_array_gpc('p', array(
51. 'customerid' => TYPE_STR,
52. 'redirect' => TYPE_STR,
53. ));
54.
55. if (md5(strtoupper($vbulletin->GPC['customerid'])) === CUSTOMER_NUMBER)
56. {
57. setcookie('bbcustomerid', md5(strtoupper($vbulletin->GPC['customerid'])), 0, '/', '');
58.


Need anything else?

Thanks so much!

[Wayne Luke]

You need to remove <meta http-equiv="content-type" content="text/html;charset=iso-8859-1"> from your config.php file.

[Oddyssey]

Ok, I did, but I still keep getting the same error message.

I cleared out my cookies too... still get the line 57 error.

[Steve Machol]

As I said the error is on or before line 2 in config.php,, assuming you are still getting that same error.

[Oddyssey]

Any help as to what the typo would be or what I'm looking for?

This is what's in the config file:

1. <meta http-equiv="content-type" content="text/html;charset=iso-8859-1">
2. <?php

When I take out line 1, I still get the same error. Am I supposed to take out line 1 and leave line 2 as is?

Thanks!

[Steve Machol]

Remove line 1. That has no business being in config.php. Check the config.php.new file for comparison.

[Oddyssey]

Ok, where is config.php.new? I don't see that in my folders anywhere.

(Just call me n00b!)

Thanks

[Steve Machol]

It's in the original vB zip file in the includes directory.

[Oddyssey]

UGH... Ok, I deleted everything, re-downloaded VB (that first line wasn't there in the config.php this time,) created a new database (version 5.0 this time... it was 4.1 the first time around,) changed the user name and password in the config file to the new database info and got to step 2 this time... but this is what I got:

Step 2) Connect to the database
Attempting to attach to database
Error description: mysql_connect(): Can't connect to local MySQL server through socket '/usr/local/mysql-5.0/data/mysql.sock' (2) /home/content/j/y/p/mydomainusrname/html/upload/includes/class_core.php on line 274
The database has failed to connect because you do not have permission to connect to the server. Please confirm the values entered in the 'includes/config.php' file.

Here's what I have in the config file now... what I've changed is in pink, the license # is also X'd out for this post...

***********************

<?php
/*======================================================================*\
|| #################################################################### ||
|| # vBulletin 3.6.8 - Licence Number XXXXXXXXXX
|| # ---------------------------------------------------------------- # ||
|| # All PHP code in this file is ©2000-2007 Jelsoft Enterprises Ltd. # ||
|| # This file may not be redistributed in whole or significant part. # ||
|| # ---------------- VBULLETIN IS NOT FREE SOFTWARE ---------------- # ||
|| # http://www.vbulletin.com | http://www.vbulletin.com/license.html # ||
|| #################################################################### ||
\*======================================================================*/

/*-------------------------------------------------------*\
| ****** NOTE REGARDING THE VARIABLES IN THIS FILE ****** |
+---------------------------------------------------------+
| If you get any errors while attempting to connect to |
| MySQL, you will need to email your webhost because we |
| cannot tell you the correct values for the variables |
| in this file. |
\*-------------------------------------------------------*/

// ****** DATABASE TYPE ******
// This is the type of the database server on which your vBulletin database will be located.
// Valid options are mysql and mysqli, for slave support add _slave. Try to use mysqli if you are using PHP 5 and MySQL 4.1+
// for slave options just append _slave to your preferred database type.
$config['Database']['dbtype'] = 'mysql';

// ****** DATABASE NAME ******
// This is the name of the database where your vBulletin will be located.
// This must be created by your webhost.
$config['Database']['dbname'] = 'new_db_name';

// ****** TABLE PREFIX ******
// Prefix that your vBulletin tables have in the database.
$config['Database']['tableprefix'] = '';

// ****** TECHNICAL EMAIL ADDRESS ******
// If any database errors occur, they will be emailed to the address specified here.
// Leave this blank to not send any emails when there is a database error.
$config['Database']['technicalemail'] = 'myemailaddress';

// ****** FORCE EMPTY SQL MODE ******
// New versions of MySQL (4.1+) have introduced some behaviors that are
// incompatible with vBulletin. Setting this value to "true" disables those
// behaviors. You only need to modify this value if vBulletin recommends it.
$config['Database']['force_sql_mode'] = false;



// ****** MASTER DATABASE SERVER NAME AND PORT ******
// This is the hostname or IP address and port of the database server.
// If you are unsure of what to put here, leave the default values.
$config['MasterServer']['servername'] = 'localhost';
$config['MasterServer']['port'] = 3306;

// ****** MASTER DATABASE USERNAME & PASSWORD ******
// This is the username and password you use to access MySQL.
// These must be obtained through your webhost.
$config['MasterServer']['username'] = 'new_db_usrname';
$config['MasterServer']['password'] = 'new_db_pass';

// ****** MASTER DATABASE PERSISTENT CONNECTIONS ******
// This option allows you to turn persistent connections to MySQL on or off.
// The difference in performance is negligible for all but the largest boards.
// If you are unsure what this should be, leave it off. (0 = off; 1 = on)
$config['MasterServer']['usepconnect'] = 0;



// ****** SLAVE DATABASE CONFIGURATION ******
// If you have multiple database backends, this is the information for your slave
// server. If you are not 100% sure you need to fill in this information,
// do not change any of the values here.
$config['SlaveServer']['servername'] = '';
$config['SlaveServer']['port'] = 3306;
$config['SlaveServer']['username'] = '';
$config['SlaveServer']['password'] = '';
$config['SlaveServer']['usepconnect'] = 0;



// ****** PATH TO ADMIN & MODERATOR CONTROL PANELS ******
// This setting allows you to change the name of the folders that the admin and
// moderator control panels reside in. You may wish to do this for security purposes.
// Please note that if you change the name of the directory here, you will still need
// to manually change the name of the directory on the server.
$config['Misc']['admincpdir'] = 'admincp';
$config['Misc']['modcpdir'] = 'modcp';

// Prefix that all vBulletin cookies will have
// Keep this short and only use numbers and letters, i.e. 1-9 and a-Z
$config['Misc']['cookieprefix'] = 'bb';

// ******** FULL PATH TO FORUMS DIRECTORY ******
// On a few systems it may be necessary to input the full path to your forums directory
// for vBulletin to function normally. You can ignore this setting unless vBulletin
// tells you to fill this in. Do not include a trailing slash!
// Example Unix:
// $config['Misc']['forumpath'] = '/home/users/public_html/forums';
// Example Win32:
// $config['Misc']['forumpath'] = 'c:\program files\apache group\apache\htdocs\vb3';
$config['Misc']['forumpath'] = '';



// ****** USERS WITH ADMIN LOG VIEWING PERMISSIONS ******
// The users specified here will be allowed to view the admin log in the control panel.
// Users must be specified by *ID number* here. To obtain a user's ID number,
// view their profile via the control panel. If this is a new installation, leave
// the first user created will have a user ID of 1. Seperate each userid with a comma.
$config['SpecialUsers']['canviewadminlog'] = '1';

// ****** USERS WITH ADMIN LOG PRUNING PERMISSIONS ******
// The users specified here will be allowed to remove ("prune") entries from the admin
// log. See the above entry for more information on the format.
$config['SpecialUsers']['canpruneadminlog'] = '1';

// ****** USERS WITH QUERY RUNNING PERMISSIONS ******
// The users specified here will be allowed to run queries from the control panel.
// See the above entries for more information on the format.
// Please note that the ability to run queries is quite powerful. You may wish
// to remove all user IDs from this list for security reasons.
$config['SpecialUsers']['canrunqueries'] = '';

// ****** UNDELETABLE / UNALTERABLE USERS ******
// The users specified here will not be deletable or alterable from the control panel by any users.
// To specify more than one user, separate userids with commas.
$config['SpecialUsers']['undeletableusers'] = '';

// ****** SUPER ADMINISTRATORS ******
// The users specified below will have permission to access the administrator permissions
// page, which controls the permissions of other administrators
$config['SpecialUsers']['superadministrators'] = '1';

// ****** DATASTORE CACHE CONFIGURATION *****
// Here you can configure different methods for caching datastore items.
// vB_Datastore_Filecache - for using a cache file
// $config['Datastore']['class'] = 'vB_Datastore_Filecache';
// vB_Datastore_Memcached - for using a Memcache server
// It is also necessary to specify the hostname or IP address and the port the server is listening on
/*
$config['Datastore']['class'] = 'vB_Datastore_Memcached';
$i = 0;
// First Server
$i++;
$config['Misc']['memcacheserver'][$i] = '127.0.0.1';
$config['Misc']['memcacheport'][$i] = 11211;
$config['Misc']['memcachepersistent'][$i] = true;
$config['Misc']['memcacheweight'][$i] = 1;
$config['Misc']['memcachetimeout'][$i] = 1;
$config['Misc']['memcacheretry_interval'][$i] = 15;
*/
// ****** The following options are only needed in special cases ******

// ****** MySQLI OPTIONS *****
// When using MySQL 4.1+, MySQLi should be used to connect to the database.
// If you need to set the default connection charset because your database
// is using a charset other than latin1, you can set the charset here.
// If you don't set the charset to be the same as your database, you
// may receive collation errors. Ignore this setting unless you
// are sure you need to use it.
// $config['Mysqli']['charset'] = 'utf8';

// Optionally, PHP can be instructed to set connection parameters by reading from the
// file named in 'ini_file'. Please use a full path to the file.
// Example:
// $config['Mysqli']['ini_file'] = 'c:\program files\MySQL\MySQL Server 4.1\my.ini';
$config['Mysqli']['ini_file'] = '';

// Image Processing Options
// Images that exceed either dimension below will not be resized by vBulletin. If you need to resize larger images, alter these settings.
$config['Misc']['maxwidth'] = 2592;
$config['Misc']['maxheight'] = 1944;

/*======================================================================*\
|| ####################################################################
|| # Downloaded: 03:21, Tue Sep 25th 2007
|| # CVS: $RCSfile$ - $Revision: 16258 $
|| ####################################################################
\*======================================================================*/

*************************

and if I change
$config['Database']['dbtype'] = 'mysql';

to:
$config['Database']['dbtype'] = 'mysqli';

then I get:

Step 2) Connect to the database
Selected database type 'mysqli' was not detected within your compilation of PHP.

so I changed it back to 'mysql'
******************************
Oh... and I tried changing
register_globals = off

to
register_globals = on

still get the
The database has failed to connect because you do not have permission to connect to the server. Please confirm the values entered in the 'includes/config.php' file.
error message


/wrist

[Steve Machol]

The most likely cause of this error is that the info in your config.php file is wrong or your db user does not have full permissions to this database. Please read this for all the known causes of this error:

http://www.vbulletin.com/forum/showthread.php?t=194542

Here is our online documentation for creating a new database and db user:

http://www.vbulletin.com/docs/html/create_database

And from the MySQL site:

http://dev.mysql.com/doc/mysql/en/CREATE_DATABASE.html

[Oddyssey]

Well, unfortunately, nothing seemed to work for me and GoDaddy was not cooperating.... so I ended up switching hosting companies to Host Gator and it installed like a charm with no problems! And on the first try!

Thanks for all the suggestions!