User->Add New User doesn't send welcome email.

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  • EricTheGreen
    New Member
    • Sep 2007
    • 3
    • 3.6.x

    User->Add New User doesn't send welcome email.

    Hi all:

    Running a private invitation-only forum. We will be using the Add user function on the control panel to set up accounts. We are finding,however, that adding a user this way does not appear to send a welcome email to the newly-created account.

    We have verified that email transport is working correctly. In addition, a review of the sendmail logs shows that no email is being created at all as a result of this function, while other functions (send password reminder, email test) are queuing/transporting properly, so we're confident this is not a mail config issue.

    Any thoughts on the above and how to debug it?

    Thanks in advance for any help,

    -Eric-
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    That is correct. Manaually adding users does not trigger the Welcome email.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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