User->Add New User doesn't send welcome email.

  • Time
  • Show
Clear All
new posts
  • EricTheGreen
    New Member
    • Sep 2007
    • 3
    • 3.6.x

    User->Add New User doesn't send welcome email.

    Hi all:

    Running a private invitation-only forum. We will be using the Add user function on the control panel to set up accounts. We are finding,however, that adding a user this way does not appear to send a welcome email to the newly-created account.

    We have verified that email transport is working correctly. In addition, a review of the sendmail logs shows that no email is being created at all as a result of this function, while other functions (send password reminder, email test) are queuing/transporting properly, so we're confident this is not a mail config issue.

    Any thoughts on the above and how to debug it?

    Thanks in advance for any help,

  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    That is correct. Manaually adding users does not trigger the Welcome email.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography

    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Related Topics