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  • COPPA Registration Problem

    I am using v3.6.4.

    I have COPPA disabled.

    The past 2 weeks I've been getting a handful of PMs from new users who can't post. When I go to the admin panel I discover that they are set to "COPPA users awaiting registration". Why is this? Since COPPA is disabled, I shouldn't have anybody in that usergroup.

  • #2
    Did you enable user moderation? That usergroup is for both users awaiting moderation and COPPA members.

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    • #3
      Hmm. I guess "Moderate New Members" got switched to "yes" somehow. I checked "no". Should that solve my problem?

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      • #4
        Should, make sure you move the users awaiting modeartion into the proper usergroups

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        • #5
          I just had a new member signup today, and it shows them in the coppa awaiting moderation. Up till now I have NEVER had a new member in the coppa user group, they have always shown up in the user awaiting moderation.

          I have coppa disabled and it doesnt even show up anywhere to be selected on the registration page.

          Why would it all of a sudden be doing this? I have not changed anything on my board recently to cause this.

          Doug

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          • #6
            I been getting the same issues.

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