Some visitors just get a blank white page

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  • JJX
    New Member
    • Jul 2007
    • 12
    • 3.6.x

    Some visitors just get a blank white page

    I have some users reporting that they just get a blank white page when visiting my forum. However, if they use a different IP address it works, but my banned IP list is empty. Any way vB could be causing this?

  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    It could be IP blocking at the server level or on their end.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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    • JJX
      New Member
      • Jul 2007
      • 12
      • 3.6.x

      #3
      There's no IP blocking on the server, I suspected the problem would be their end, but just wanted to make sure it wasn't something to do with vB.

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