People not receiving activation emails

[stevenhartley]

Hello,

I have just setup my forum, http://www.proxynetwork.org/forum

I asked someone to join and he didn't receive an activation email so he couldn't post, I created a test account with my hotmail and I havn't received one.

I am guessing i've bodged something up here, true?

Any ideas?

[Jobe1986]

Did you check your spam folder?

[rnmcd]

I have the same issue with AOL email members. For some reason my activation emails don't make it to them. Not even in their spam/bulk/junk boxes.

[Steve Machol]

Moved to correct forum.

Please see this page for help troubleshooting email problems:

http://www.vbulletin.com/docs/html/troubleshoot_email

Note: AOL will not accept emails from domains that do not have reverse DNS setup. It's possible these emails are being placed
into a spam folder or are being filtered. The first thing you need to do is ask your host to setup reverse DNS for your domain.

Also read this info about the AOL 'Whitelist' program:

http://postmaster.info.aol.com/whitelist/index.html

[stevenhartley]

I did a test in the admin panel and said that they were no errors and I should receieve an email at the address, I havnt.

[Steve Machol]

You have to follow all those instructions, including checking the server and vB email logs.

[rnmcd]

Note: AOL will not accept emails from domains that do not have reverse DNS setup. It's possible these emails are being placed
into a spam folder or are being filtered. The first thing you need to do is ask your host to setup reverse DNS for your domain.

Is there a common reason that some hosts prefer not to have reverse DNS available? Is it a security risk?

[Steve Machol]

I don't know for sure but I think it's more due to laziness or inexperience. I know of no security risks associated with rDNS.

[rnmcd]

So if a whois service shows the name servers for my domain then that means my host has reverse DNS setup?

[Steve Machol]

No.

http://www.tech-faq.com/reverse-dns.shtml

http://www.dnswatch.info/