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  • webtodd
    replied
    ok, thank you - i'll do the ticket

    Leave a comment:


  • Zachery
    replied
    We are going to need a link to your website (please no pms) or submit a support ticket with ftp, phpmyadmin and an admincp login as well as a link to your forums where the error is occuring.

    Leave a comment:


  • webtodd
    replied
    Originally posted by DelphiVillage View Post
    the error message is in the textarea from the vBulletin errorpage it will give us a hint of what is the problem
    where is that error page? in the admin?

    Leave a comment:


  • DelphiVillage
    replied
    Originally posted by webtodd View Post
    this is what i'm seeing in the browser...

    ----

    Database error

    The <<website>> database has encountered a problem.

    Please try the following:
    • Load the page again by clicking the Refresh button in your web browser.
    • Open the <<website>> home page, then try to open another page.
    • Click the Back button to try another link.
    The <<website>> forum technical staff have been notified of the error, though you may contact them if the problem persists.
    We apologise for any inconvenience.
    the error message is in the textarea from the vBulletin errorpage it will give us a hint of what is the problem

    Leave a comment:


  • webtodd
    replied
    this is what i'm seeing in the browser...

    ----

    Database error

    The <<website>> database has encountered a problem.

    Please try the following:
    • Load the page again by clicking the Refresh button in your web browser.
    • Open the <<website>> home page, then try to open another page.
    • Click the Back button to try another link.
    The <<website>> forum technical staff have been notified of the error, though you may contact them if the problem persists.
    We apologise for any inconvenience.

    Leave a comment:


  • DelphiVillage
    replied
    a full error message would help database errors can have different causes it can be an issue with your host but it can also be an issue with a plugin you installed etc etc when a database error occours vBulletin displays an errormessage post it and you will get an answer on howto get around

    Leave a comment:


  • webtodd
    started a topic Database Error

    Database Error

    I'm getting database errors on one of my vbulletin forums (version 3.6.5) - usually when a search like "find all posts by user" is attempted.

    Is this more likely a vbulletin problem or a problem with my database/host?

    (PM me for website URL if you would like to help me troubleshoot)

    THANKS!
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