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error on login

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  • error on login

    I'm the lead admin on my site and member number one. If I change my name on there, it produces this error when anyone tries to login, regardless of their name. "GTSCH" is my original handle, I can't change it to anything else.

    "Fatal error:

    * The following users were not found:
    1. GTSCH

    Unable to proceed with save while $errors array is not empty in class vb_datamanager_pm in /includes/class_dm.php on line 763"

  • #2
    First, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version:

    Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

    [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

    Next, disable all plugins.

    Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

    define('DISABLE_HOOKS', true);

    Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it. Now check again.

    Do you still have the same problem?
    Kerry-Anne :)

    Twitter Blog


    • #3
      I found the issue, it's an errant plugin, don't even know why it was there.

      Thanks for your help.


      widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.