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After migration PM box full but isnt...

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  • After migration PM box full but isnt...

    I recently did a server move and in the import process decided to not move over Private Messages because I have a rather large database as it is and wanted things to run smoother. Perhaps this was a mistake because users PM boxes are totally empty but they still say they have X amount of PMs in there. Some users box says they are full and they cant send or accept any more PMs. They have tried emptying their PM box but this does not seem to work.

    Any ideas on how to clear this counter for everybody?

  • #2
    To delete all PMs, run these 4 queries:

    UPDATE `user` SET `pmtotal` = '0',`pmunread` = '0';
    TRUNCATE TABLE `pmtext`;
    TRUNCATE TABLE `pmreceipt`;

    Of course, backup your database first.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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