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  • KimmiKat
    replied
    I'll let her know she needs to lodge the tickets her self and make sure she shows as licensed on this mboard.

    Originally posted by Steve Machol View Post
    In the future please have her fill out a support ticket.
    Last edited by KimmiKat; Thu 19 Apr '07, 3:48pm.

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  • Steve Machol
    replied
    In the future please have her fill out a support ticket.

    Leave a comment:


  • KimmiKat
    replied
    I wonder if that's possible since I have my own license...

    Originally posted by feldon23 View Post
    Can't she add his e-mail address as someone who has permission to request support for that license?

    Leave a comment:


  • feldon23
    replied
    Originally posted by Floris View Post
    I understand, but we still can't provide you with support as we can't verify she actually has a site. Next time please ask her to post the ticket or thread
    Can't she add his e-mail address as someone who has permission to request support for that license?

    Leave a comment:


  • KimmiKat
    replied
    I'll let her know.

    Edit: I figured it out with help from a PM. It was a plug-in hosing a setting.

    Originally posted by Floris View Post
    I understand, but we still can't provide you with support as we can't verify she actually has a site. Next time please ask her to post the ticket or thread
    Last edited by KimmiKat; Wed 18 Apr '07, 7:59pm. Reason: Figured it out.

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  • Floris
    replied
    I understand, but we still can't provide you with support as we can't verify she actually has a site. Next time please ask her to post the ticket or thread

    Leave a comment:


  • KimmiKat
    replied
    What happened was Google was picking up the threads in those areas. You could view them in guest mode, although when you clicked on the "Full Version" link, you got the standard error message.

    Originally posted by Zachery View Post
    Its because you're logged in as an administrator. The archive works off of the same permissions as the forums.
    Well... My friend just purchased the board for her website a couple of weeks ago on my recommendation and had me install it so she didn't have to deal with the technical details. She wouldn't know what to say in a ticket or thread.

    Originally posted by Floris View Post
    We can not provide you with support for a friend. She has to start her own support thread / ticket.

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  • Floris
    replied
    We can not provide you with support for a friend. She has to start her own support thread / ticket.

    Leave a comment:


  • Zachery
    replied
    Its because you're logged in as an administrator. The archive works off of the same permissions as the forums.

    Leave a comment:


  • KimmiKat
    started a topic Admin areas showing up in the Archive

    Admin areas showing up in the Archive

    I'm helping a friend with her vB and although the admin sub-boards are showing up in the archives, even to persons not signed in. Is there some settings somewhere to fix that? I did a search here but couldn't find anything.

    Thanks.
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