Announcement

Collapse
No announcement yet.

Subscriptions no longer work

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Subscriptions no longer work

    Egads! Ever since moving my website to the dedicated server I am having nothing but problems. Now, my once perfect subscription service no longer works.

    After a user has made payment via paypal, they should be promoted into a VIP usergroup but their status is not changing after payment, even after I run the chron for both promotions and subscriptions. As a side note, I have not edited the footer template.

    Any other suggestions on what I could try?

  • #2
    Have you installed any add-ons or added and scripting code to your templates?
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      The only thing I have added recently was the Atakan Marquee Text Hack.
      If I uninstall this hack is there any residual things (ie. xml files) that should be removed too?

      Comment


      • #4
        Yes, you would need to remove the appropriate files for that add-on in the includes/xml directory.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment


        • #5
          Okay, I will try removing this hack

          Comment


          • #6
            Unfortunately, getting rid of this hack did not solve my issue

            Comment


            • #7
              Fill out a support ticket at:

              http://members.vbulletin.com/members...ontactform.php

              Please include a complete description of the problem and be sure to include the login info to your Admin CP, phpMyAdmin and FTP in the 'Sensitive Data' field.
              Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
              Change CKEditor Colors to Match Style (for 4.1.4 and above)

              Steve Machol Photography


              Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


              Comment

              widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
              Working...
              X