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error when changing an avatar

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  • candymanjl
    replied
    thanks, it appears to be working right now!

    Leave a comment:


  • Steve Machol
    replied
    You have open_basedir restrictions on your server. To get uploads to work you need to create a 'tmp' subdirectory under your httpdocs directory and chmod it to 777. Then in the Admin CP set "Upload In Safe Mode?" to 'Yes' and point the "Safe Mode Temp Directory" to that directory. If you placed the tmp directory in the right place, the path to the Safe Mode Temp Directory will be:

    /var/www/vhosts/clubhonda.com/httpdocs/tmp

    Leave a comment:


  • candymanjl
    replied
    cool I just enabled it, the link to the forums is www.clubhonda.com/forums/

    Leave a comment:


  • Steve Machol
    replied
    Enable phpinfo in the Admin CP, then provide the URL to your forums. This may help us troubleshoot this problem.

    Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Public phpinfo() Display Enabled

    Leave a comment:


  • candymanjl
    started a topic error when changing an avatar

    error when changing an avatar

    when I went to change my avatar I got the following error when I went to enter a link instead of uploading the file.

    Upload failed due to failure writing temporary file.

    when i did the diagnostics test in the admincp it said everything was fine.
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