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  • Administrator Permissions Not Consistent

    Greetings,

    Our site has seven administrators and I appear to be the only one that can ban users.

    Also, the way I ban a user may not be the intended method.

    When I ban a user I simply change their usergroup to "Banned Users" over on the upper right hand portion of the page when editing that person's profile on the control panel.

    If I try to ban them through the menu on the left side of the page, (please see attachment) I get a "Move to usergroup" drop-down menu that is blank and I cannot go any farther.

    The other six administrators cannot even change the users usergroup.

    So, I am the only one that can ban and I have no idea what would cause this.

    Help is appreciated.
    Attached Files

  • #2
    Firstly, check your banned usergroup permissions and that the setting This Usergroup s not a 'Banned' Group is set to NO

    Next, check your administrators permissions through

    Forums & Moderators > Show All Moderators > Edit Permissions

    and check that Can Ban Users is set to YES
    Kerry-Anne :)

    Twitter Blog

    www.peterska2.com www.worldnewszone.com www.popularusenetgroups.com www.superclickers.co.uk www.forumsforchrist.com www.browsergameplanet.com

    Comment


    • #3
      Thank you Kerry Anne. I have checked as you suggested and the Banned Group is indeed set to No.

      Then, checking the individual administrators also shows that the settings do allow them to each ban users.

      Here is a MySQL error that I question whether or not is related:

      Database error in vBulletin 3.6.4:

      Invalid SQL:

      SELECT varname, text, languageid
      FROM phrase
      WHERE phrasetypeid = PHRASETYPEID_ADMINHELP
      AND languageid IN(-1, 0, 1)
      AND varname IN(
      'banning_banuser_usergroupid_title',
      'banning_banuser_usergroupid_text'
      )
      ORDER BY languageid ASC;

      MySQL Error : Unknown column 'phrasetypeid' in 'where clause'
      Error Number : 1054
      Date : Sunday, January 14th 2007 @ 11:22:26 PM
      Script :
      http://www.*****.com/grapevine/modco...on=usergroupid
      Referrer : http://www.*****.com/grapevine/modco...php?do=banuser
      IP Address : 220.239.246.169
      Username : G....
      Classname : vb_database

      Comment


      • #4
        Check in your database for a table called phrasetype

        If this does not exist, then you will need to run some queries though phpmyadmin to restore the table.
        Kerry-Anne :)

        Twitter Blog

        www.peterska2.com www.worldnewszone.com www.popularusenetgroups.com www.superclickers.co.uk www.forumsforchrist.com www.browsergameplanet.com

        Comment


        • #5
          Yes, I have phrasetype.

          Comment


          • #6
            This is something wrong in your database. Please submit a support ticket and we will look into it.
            Kerry-Anne :)

            Twitter Blog

            www.peterska2.com www.worldnewszone.com www.popularusenetgroups.com www.superclickers.co.uk www.forumsforchrist.com www.browsergameplanet.com

            Comment


            • #7
              Thank you.

              Comment


              • #8
                I have a feeling you have a plugin installed that might break things. Try turning off the hook system and try again? Good luck fixing this issue.

                Comment


                • #9
                  'phrasetypeid' does not exist in vb 3.6 - either you have a plugin installed, or you haven't uploaded all the vbulletin 3.6 files - given your problem I would say the latter is the case as it would explain the banned groups - in 3.5 the banned usergroups permission worked in reverse to 3.6. Re-upload all the vb3.6 php files (from the zip file).
                  Baby, I was born this way

                  Comment


                  • #10
                    This has been resolved via support ticket
                    Kerry-Anne :)

                    Twitter Blog

                    www.peterska2.com www.worldnewszone.com www.popularusenetgroups.com www.superclickers.co.uk www.forumsforchrist.com www.browsergameplanet.com

                    Comment


                    • #11
                      oh well.
                      Baby, I was born this way

                      Comment


                      • #12
                        I had a mis-named directory.

                        Thanks for all the help!

                        Comment


                        • #13
                          And as I'm sure you found out, moving a user to Banned is more permanent than the Ban options that Moderators and Admins have from the /modcp.

                          Comment

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