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Upgraded to 3.6.1 today, my custom avatars aren't showing

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  • Upgraded to 3.6.1 today, my custom avatars aren't showing

    I upgraded to 3.6.1 this morning, and all my custom avatars are shown as broken images in the forums. I can see and edit them in the Admin CP, but they won't show in the actual threads on the forums.

    What gives?

  • #2
    First, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file.

    Next, disable all plugins.

    Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

    define('DISABLE_HOOKS', true);

    Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it. Do you have the same problem?
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      Instead of blowing an hour doing the steps Steve just asked you to do,

      did you just upgrade from vBulletin 3.0 or 3.5 to 3.6? And if so, did you modify the postbit or postbit_legacy template? If so, note that the Avatar display code (the <img src...> tag) has changed. When you upgrade from vB3.0 to 3.5 or from 3.5 or 3.6, any templates you have changed are "frozen in time" at the older version and functionality may be missing or things may be broken. You must compare the changes that Jelsoft made and make the same changes yourself to update your templates. Or you can Revert the Templates, destroying your changes, and recustomize.

      Comment


      • #4
        Originally posted by feldon23 View Post
        Instead of blowing an hour doing the steps Steve just asked you to do,
        Actually that only take a few minutes and I'm not sure your solution is any quicker.

        Nonetheless it's likely a style issue and the first thing he should try is creating a new style to see if the problem persists. That will at least narrow it down.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment

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