openbase_dir restriction on new server

[syrus.xl]

Hi,

I've just moved a vBulletin install (3.6) to a new server, had problems moving the database but fixed that. Now I found that the server has openbase_dir restrictions, I can't even setup a simple phpinfo command because of this issue.

Any help would be appreciated.

This is the error being received:

Warning: Unknown(): open_basedir restriction in effect. File(/home/*****/public_html/forums/admincp/index.php) is not within the allowed path(s): (/home/*****/:/usr/lib/php:/usr/local/lib/php:/tmp) in Unknown on line 0

Warning: Unknown(/home/*****/public_html/forums/admincp/index.php): failed to open stream: Operation not permitted in Unknown on line 0

Warning: Unknown(): open_basedir restriction in effect. File(/home/*****/public_html/forums/admincp/index.php) is not within the allowed path(s): (/home/*****/:/usr/lib/php:/usr/local/lib/php:/tmp) in Unknown on line 0

Warning: Unknown(/home/*****/public_html/forums/admincp/index.php): failed to open stream: Operation not permitted in Unknown on line 0

Warning: (null)(): Failed opening '/home/*****/public_html/forums/admincp/index.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in Unknown on line 0

[Steve Machol]

Enable phpinfo in the Admin CP, then provide the URL to your forums. This may help us troubleshoot this problem.

Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Public phpinfo() Display Enabled

If you can't do that, create a text file with this content:

<?php
phpinfo();
?>

Name it 'phpinfo.php' then upload it to your forum directory and post the URL here. This will help us troubleshoot the problem.

[syrus.xl]

You can dis-regard this question now, since the client decided against using the company providing the hosting. There were issues with the host that were not known, and now they have moved to another host.

The problem was that none of vBulletin could be accessed without PHP errors showing, this included the AdminCP panel.

Thanks for the reply anyway Steve.