Subscription problem

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  • mrderanged
    Senior Member
    • Jul 2002
    • 224
    • 4.1.x

    Subscription problem

    This is actually a blast from the past. I had this problem back in 3.0.3 and I've noticed that I'm still having problems.

    Original Post:



    Original Bug Report:



    Quick Refresher:

    Basically my users can only subscribe or unsubscribe in the thread itself. They cannot unsubscribe or change their subscriptions from within their user cp. I created a new style with no parent and turned off plugins and the same thing is happening to me as well. To be honest, I don't even remember if the original bug fix ever worked for me. As far as I was concerned, it was a minor inconvenience, but as my membership continues to grow it's not so minor anymore......

    Any ideas?

    Thanks
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    I have never seen this bug myself and it's certainly working fine in 3.6.1.

    First, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file.

    Next, disable all plugins.

    Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

    define('DISABLE_HOOKS', true);

    Then create a new style and choose no parent style. This will force it to use the default templates. Finally make sure these users change to the new style and view your forums with it. Do they have the same problem?
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment

    • mrderanged
      Senior Member
      • Jul 2002
      • 224
      • 4.1.x

      #3
      Originally posted by Steve Machol
      I have never seen this bug myself and it's certainly working fine in 3.6.1.


      Originally posted by Steve Machol
      First, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file.
      I just recently upgraded to 3.6.1 so all the files were reuploaded

      Originally posted by Steve Machol
      Next, disable all plugins.

      Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

      define('DISABLE_HOOKS', true);
      Originally posted by mrderanged
      I created a new style with no parent and turned off plugins and the same thing is happening to me as well.
      Or does turning off the plugin/hook system in the admin cp not do the same thing as editing the config.php?

      Originally posted by Steve Machol
      Then create a new style and choose no parent style. This will force it to use the default templates. Finally make sure these users change to the new style and view your forums with it.
      Originally posted by mrderanged
      I created a new style with no parent and turned off plugins and the same thing is happening to me as well.
      Originally posted by Steve Machol
      Do they have the same problem?
      Originally posted by mrderanged
      I created a new style with no parent and turned off plugins and the same thing is happening to me as well.
      Being a tech I understand the value of "rebooting a computer" but when the user tells you they did it already..........

      Comment

      • Colin F
        Senior Member
        • May 2004
        • 17689

        #4
        In that case please open a support ticket providing AdminCP, FTP and phpMyAdmin login details so that we can look into this further.
        Best Regards
        Colin Frei

        Please don't contact me per PM.

        Comment

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